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Windows 7: Web browsers not working

03 Aug 2015   #1
HaziX

Windows 7
 
 
Web browsers not working

So everything was working fine until today when google chrome didn't want to open,When you click on the program it only shows that loading cusor for 1 sec and thats it.Next thing I tried was launching IE,he launched but 1 sec stopped responding (you could see only white before he stopped responding) and after 1 min or a bit less he just closed.So I deleted Chrome and tried to install via usb chrome and firefox and they both wont launch,later I tried that Steam in-game browser and it was working normaly.Ofc I had internet(wireless adapter) all the time.Pls help if you know how.


My System SpecsSystem Spec
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03 Aug 2015   #2
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi and welcome to SevenForums,
Use Clean boot,
Troubleshoot Application Conflicts by Performing a Clean Startup
Click Start and type in the search box,
msconfig
Click on the suggestion on top or hit the Enter key,
Go to the Startup section and take some screen shots for a complete list,
Go to the Services section and on the bottom left Check the box to Hide All Microsoft services,
Repeat the screen shots,
See the links above my signature on how to take and upload screen shots here,
Cheers.
My System SpecsSystem Spec
03 Aug 2015   #3
GokAy

Windows 7 Ultimate x64 SP1
 
 

If clean startup doesn't help, perhaps a System Restore to a date prior to the issue will (System Restore).
My System SpecsSystem Spec
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03 Aug 2015   #4
HaziX

Windows 7
 
 
Clean boot problem

Ok,so in msconfig when I tick only Load system services in General and disable all non-microsoft services and klick OK/Apply this happens:in general both system services and startup items get blue squares instad of ticks(picture1),and in services my antivirus programs remain enabled(picture2).So how can I fix this?


Attached Images
Web browsers not working-pic1.png Web browsers not working-pic2.png 
My System SpecsSystem Spec
03 Aug 2015   #5
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

I see 3 anti virus programs, that's not good. That is one of your problems, you may have more.

Avast
AVG
Kaspersky

One anti virus program on one computer at one time.

Pick one and remove the other two using their online removal tools.
My System SpecsSystem Spec
03 Aug 2015   #6
HaziX

Windows 7
 
 

Quote   Quote: Originally Posted by Layback Bear View Post
I see 3 anti virus programs, that's not good. That is one of your problems, you may have more.

Avast
AVG
Kaspersky

One anti virus program on one computer at one time.

Pick one and remove the other two using their online removal tools.
Yeah I Avast messed something up so when I deinstalled him everything went to normal.Ok guys huge TANKS for all you helping me
My System SpecsSystem Spec
03 Aug 2015   #7
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi,
I have a stupid question,
Which do you now use ?
Because the others need to be properly Uninstalled but first check the item in msconfig list then do it

Then run the appropriate uninstaller,
https://www.avast.com/uninstall-utility

Download tools and utilities | AVG Worldwide

How to uninstall Kaspersky Internet Security 2013
My System SpecsSystem Spec
03 Aug 2015   #8
HaziX

Windows 7
 
 

I left avg since I used him for years and he had the most potential virus reports(most of them were really viruses).And when I uninstalled avast that fixed the problem and for kaspersky his trial has finished so he was just chilln in the background.
My System SpecsSystem Spec
03 Aug 2015   #9
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

You do not want anti virus programs chilling in the background.

You want one anti virus program installed and active and all others removed completely.
My System SpecsSystem Spec
10 Aug 2015   #10
Firefly35

Windows 7 Home Premium 64bit
 
 
I wanna thank you,

I too have this problem above only mine is with IE 11, I would click on the icon to load my homepage google.com only to have it load for about 3 secs and then go to a different address google.com/?gws_rd=ssl being a white page with a loading icon spinning next to google as if it was trying to load, same thing happened if I did it with msn.com or any other web address, so I looked all over the web only to find out I wasn't alone as others had the same problem, I followed one persons ideal to try to reset the IE 11, didn't work, then another person said maybe it might be a problem with extensions and had me hit f12 and I was lost on what he said to do as I am not a master at PC programing at all, Then I seen a ideal about loading IE 11 without addons, I tried it and this is what happened, the browser came up as "can not load page because all IE addons, activex and such was disabled, but here is the funny part if I left the browser that said "can not load" open, all other browsers would load right up without a problem but if I closed it I would be back to stage one, so I kept searching and then I seen this forum with the ideal of uninstalling IE 11 tried it didn't work, but however the ideal above about the msconfig clean boot proved great results!, I took screenshots of both startup and services, then I did stage one of the clean boot and as soon as my computer loaded IE 11 work with no problems and that's where I am at right now....., by the way the Ideal above was very well explained thanks for that!
My System SpecsSystem Spec
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