New
#1
Internet Explorer disappears momentarily
Hi,
Recently my girlfriend purchased a new computer without preinstalled Windows. I did the installation of Windows afterwards.
She quickly ran into an issue with Internet Explorer. At seemingly random occasions it chooses to disappear and then reappears a short while later. (Video of the issue https://www.youtube.com/watch?v=YPEdUB_WiYI)
We don't know if there are any other windowed applications that behaves the same way as the computer is mostly used for browsing and fullscreen gaming.
What I have tried:
* disabled the peek desktop feature in the lower right corner thinking it was causing the issue.
* ran memtest+ 5.01 which returned no errors.
* reinstalled Windows from scratch, recreating and formatting the partitions in the process.
* disabled all the addons in Internet Explorer.
* used msconfig to disable non-ms services and startups
* ensured all drivers are up to date
* ensured all Windows updates are installed
* used Realtemp to heat test the system
System:
* Windows 7 Home Premium SP1 Danish
* Internet Explorer 11.0.9600.17914
* Intel I7 4790 3.6GHz
* 16GB DDR3 1600MHz RAM (2X8GB)
* NVIDIA GTX970 4GB
* Seagate Barracuda ST2000DM001 - 3.5″ SATA-600 2TB
* Mouse and keyboard does not have any fancy hotkey/media buttons
Besides returning the computer to the store I'm fresh out of ideas of what to try. Any ideas?
Best regards,
Robin
Last edited by robintheilade; 08 Aug 2015 at 09:09.