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Windows 7: Firefox 40.0.2 Obscuring Addresses

14 Aug 2015   #1
marsmimar

Microsoft Community Contributor Award Recipient

 
 
Firefox 40.0.2 Obscuring Addresses

After updating Firefox to 40.0.2 typed addresses in the awesome bar (aka: address bar) are partially obscured. All previous versions worked. What I've done: (1) Uninstalled/reinstalled Firefox; (2) Installed previous versions; (3) Removed all add-ons; (4) Cleaned cookies/temp files; (5) Rebooted computer. Nothing has helped. Any suggestions?

Firefox 40.0.2 Obscuring Addresses-firefox.jpg




My System SpecsSystem Spec
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15 Aug 2015   #2
MoxieMomma

OEM Windows 7 Ult (x64) SP1
 
 

Hi:

Most Firefox problems originate in the user's profile, not in the program itself.

Firefox - Standard Diagnostic


Troubleshoot and diagnose Firefox problems


It might help at this point to create a new, vanilla profile with NO extensions or add-ons or tweaked settings/options:

Creating a new Firefox profile

Doing so does not burn bridges, as you can switch back to the old profile later, if you wish.

If the new profile resolves the issue, then you can import your bookmarks (saved from the "old" profile), and you can then customize the new profile by adding extensions, changing settings, etc.

Cheers,
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15 Aug 2015   #3
jamis

Windows 7 Home Premium 64 bit SP1
 
 

Just updated from v40.0 to v40.0.2 and don't have the problem you describe. MoxieMomma may be right.
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15 Aug 2015   #4
Gary

Win 10 Pro 64
 
 

Try using a better Theme
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15 Aug 2015   #5
marsmimar

Microsoft Community Contributor Award Recipient

 
 

UPDATE: Did a complete uninstall of Firefox and all user data and settings using the steps outlined in the Mozilla Support article here. Also used regedit to delete all traces of mozilla and firefox from the registry. Used Mozilla's archive to reinstall default 39.0.3 without any extensions or add-ons or tweaked settings/options. 39.0.3 worked perfectly. Upon updating to 40.0.2 (without any extensions, etc) address bar problem returned.

Uninstalled Firefox and all user data and settings for a second time, cleaned registry, installed 39.0.3 again. Worked perfectly without any modifications. Installed my extensions/add-ons/tweaks and it continued to work flawlessly. Updated to 40.0.2 and it went to s**t again.

Third time I uninstalled Firefox and all user data and settings again, cleaned registry. This time I downloaded/installed 40.0.2 directly from Mozilla's website. Address bar still doesn't work right.

For whatever the reason, 40.0.2 does not like this computer. And for my few remaining brain cells, it doesn't make sense that all previous versions of Firefox have worked perfectly. But 40.0.2 fails. Guess I'll just live with it until Firefox releases its next update and see what happens.

EDIT: @ Gary. Guess I was composing while you were adding your suggestion. Tried a few different themes for 40.0.2 but no joy. Address bar still obscures letters.
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15 Aug 2015   #6
Shimshom

Windows 7 Ultimate x64
 
 

Not sure it'll help but just in case in about:config change browser.urlbar.formatting.enabled to false
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15 Aug 2015   #7
UsernameIssues

W7 Pro SP1 64bit
 
 

Your screenshot shows FF full screened. Does it happen when you have FF in a window?

Try the Windows native magnifier to see if that changes things. I'm thinking that it is a combo of your video driver and the way FF wants to display info in that field. The magnifier might change the way the info is processed.

You mentioned themes. I'm guessing that you tried FF themes. Have you tested with the classic OS theme? (just as a test)


The FF change log was of no help :-(
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16 Aug 2015   #8
MoxieMomma

OEM Windows 7 Ult (x64) SP1
 
 

Quote   Quote: Originally Posted by UsernameIssues View Post
Your screenshot shows FF full screened. Does it happen when you have FF in a window?

Try the Windows native magnifier to see if that changes things. I'm thinking that it is a combo of your video driver and the way FF wants to display info in that field. The magnifier might change the way the info is processed.

You mentioned themes. I'm guessing that you tried FF themes. Have you tested with the classic OS theme? (just as a test)


The FF change log was of no help :-(
^^ Agree with those suggestions. If it's not the program installation or the profile, it does sound as if it could be something on your system.^^

You might post over at forums.mozillazine.org -- a lot of serious "power users" and script kiddies hang out there. Perhaps someone will be able to explain or resolve the issue for you.

and/or

You might want to check at bugzilla -- if this has not already been reported, then you could file a bug report

Needless to say, you won't want to stay on an outdated version for too long, because of the security vulnerabilities.

Sorry it's still not working -- hope you get it resolved.
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16 Aug 2015   #9
Callender

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Would you be prepared to try a Firefox variant to see if you get the same issue? You could try Cyberfox as it uses it's own profile and doesn't interfere with any Firefox profile. In other words it doesn't share Firefox profile like some other Firefox variants.

If you want to test you need one of these options:

Cyberfox 64bit Intel optimized version

or if you want to use 32bit plugins (Java)

Cyberfox 32bit Intel optimized version

Either way you can choose to install or just use the portable version of either.

It would be interesting to know if it works without the url obfuscation issue.
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16 Aug 2015   #10
marsmimar

Microsoft Community Contributor Award Recipient

 
 

Thanks for all the suggestions, Everyone!

Quote   Quote: Originally Posted by Shimshom View Post
Not sure it'll help but just in case in about:config change browser.urlbar.formatting.enabled to false
Appreciate the suggestion, Simon but changing to "false" had no effect.

Quote   Quote: Originally Posted by UsernameIssues View Post
Your screenshot shows FF full screened. Does it happen when you have FF in a window?

Try the Windows native magnifier to see if that changes things. I'm thinking that it is a combo of your video driver and the way FF wants to display info in that field. The magnifier might change the way the info is processed.

You mentioned themes. I'm guessing that you tried FF themes. Have you tested with the classic OS theme? (just as a test)

The FF change log was of no help :-(
- Problem occurs full screen, separate window, private browsing, etc.
- Using Windows native magnifier had no effect other than enlarging the problem.
- Yes, tried FF themes, classic OS theme, other 3rd party themes, etc. Problem persists.

Quote   Quote: Originally Posted by MoxieMomma View Post
Quote   Quote: Originally Posted by UsernameIssues View Post
Your screenshot shows FF full screened. Does it happen when you have FF in a window?

Try the Windows native magnifier to see if that changes things. I'm thinking that it is a combo of your video driver and the way FF wants to display info in that field. The magnifier might change the way the info is processed.

You mentioned themes. I'm guessing that you tried FF themes. Have you tested with the classic OS theme? (just as a test)


The FF change log was of no help :-(
^^ Agree with those suggestions. If it's not the program installation or the profile, it does sound as if it could be something on your system.^^

You might post over at forums.mozillazine.org -- a lot of serious "power users" and script kiddies hang out there. Perhaps someone will be able to explain or resolve the issue for you.

and/or

You might want to check at bugzilla -- if this has not already been reported, then you could file a bug report

Needless to say, you won't want to stay on an outdated version for too long, because of the security vulnerabilities.

Sorry it's still not working -- hope you get it resolved.
Thanks MM. I couldn't find anything similar on the Mozilla forums or at Bugzilla so I filed a new bug report. I would have to agree that 40.0.2 doesn't like something about my computer. What irks me the most is I haven't changed anything on my machine. I even used a few system images to rule out all updates for the past three months (Windows Updates, security updates, Flash updates, etc.) No matter what I've tried 40.0.2 address bar won't show addresses/URLs until I click Enter. Then they show up just fine.

Quote   Quote: Originally Posted by Callender View Post
Would you be prepared to try a Firefox variant to see if you get the same issue? You could try Cyberfox as it uses it's own profile and doesn't interfere with any Firefox profile. In other words it doesn't share Firefox profile like some other Firefox variants.

If you want to test you need one of these options:

Cyberfox 64bit Intel optimized version

or if you want to use 32bit plugins (Java)

Cyberfox 32bit Intel optimized version

Either way you can choose to install or just use the portable version of either.

It would be interesting to know if it works without the url obfuscation issue.
Took your advice Chris and installed Cyberfox. It's using Firefox's 40.0.2 coding. As they say, a picture is worth a thousand words.

Firefox 40.0.2 Obscuring Addresses-cyberfox.jpg

Just for giggles and grins I tried Pale Moon and Waterfox. Both of them have versions earlier than FF 40.0.2 and they worked fine (just as earlier versions of FF worked fine.) So once again I have to conclude that something in the 40.0.2 coding isn't working on this computer (a Sony Vaio.) But 40.0.2 is working as it should on a Dell and a Lenovo.

I'm going to keep Firefox installed so I can continue to troubleshoot but I'll be using Opera as my primary browser. It works fine as does IE and Chrome.


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 Firefox 40.0.2 Obscuring Addresses




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