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Windows 7: IE10 Not Responding

19 Aug 2015   #1
Prso9

Windows 7 Home Premium 64bit
 
 
IE10 Not Responding

Hi,

I am hoping to cut a very long story short!

I did a windows update and ever since then my Internet Explorer and Google Chrome has been giving me the 'Not Responding' error. I have via Turn Windows features on and off managed to uninstall Internet Explorer 10 and managed to download Google Chrome, however it's not a proper install.

I have installed IE10 again via the Turn windows features on and off programe and what I am trying to do just now is install Internet Explorer 11, however I keep getting the error 'Internet Explorer did not finish installing'.

When I try and open IE10, I get a blank white page and then it comes us Not Responding and closes down.

Internet Explorer (No Add Ons) is doing the same thing as IE10. I have also tried to go into Internet Explorer Performance under Troubleshoot, but it's not there.

Once I have managed to successfully download IE, I will then uninstall Google Chrome and install it properly.


Any help with this would be much appreciated.




Attached Thumbnails
IE10 Not Responding-ie-problems.jpg   IE10 Not Responding-internet-explorer-not-responding-.jpg   IE10 Not Responding-ie-troubleshoot.jpg  
My System SpecsSystem Spec
.
19 Aug 2015   #2
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

ie10 has to be on.
My System SpecsSystem Spec
19 Aug 2015   #3
Prso9

Windows 7 Home Premium 64bit
 
 

Hi, IE10 is on, I should have removed that screenshot before posting
My System SpecsSystem Spec
.

19 Aug 2015   #4
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi,
I don't see how an update would cause this,
But none the less
Use Clean boot,
Troubleshoot Application Conflicts by Performing a Clean Startup
Click Start and type in the search box,
msconfig
Click on the suggestion on top or hit the Enter key,
Go to the Startup section and take some screen shots for a complete list,
Go to the Services section and on the bottom left Check the box to Hide All Microsoft services,
Repeat the screen shots,
See the links above my signature on how to take and upload screen shots here,
Cheers.
My System SpecsSystem Spec
19 Aug 2015   #5
Prso9

Windows 7 Home Premium 64bit
 
 

Hi Thrashzone,

I had already done the clean startup process and it didn't work, so I tried it again and IE wouldn't open, so changed back to normal start up, tried to install IE11 and this time it actaually worked, however IE11 is still giving me the white blank screen and the Not Responding message then closing.

I just can't think what is making this happen.
My System SpecsSystem Spec
19 Aug 2015   #6
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi
Post the msconfig screen shots.
My System SpecsSystem Spec
20 Aug 2015   #7
Prso9

Windows 7 Home Premium 64bit
 
 

Sorry, here is the screenshots


Attached Thumbnails
IE10 Not Responding-start-up-services.jpg  
Attached Images
IE10 Not Responding-start-up-general.jpg 
My System SpecsSystem Spec
20 Aug 2015   #8
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi,
Well you have 2 antivirus programs on 1 machine,
Avast and AVG ?
I'd get rid of AVG properly and reset ie
Download tools and utilities | AVG Worldwide
My System SpecsSystem Spec
20 Aug 2015   #9
Prso9

Windows 7 Home Premium 64bit
 
 

I uninstalled AVG and I am now browsing on IE11.

Thanks very much for all your help ThrashZone
My System SpecsSystem Spec
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