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Windows 7: IE 11 won't save favorites

25 Aug 2015   #11
LastnameFowler

Windows 7, 64 bit Home Premium
 
 
this is a Workaround but not a fix

After numerous phone calls with Kaspersky I finally connected with a man who told me to do a couple things - one is to reset my IE and make sure you check the box 'delete all personal settings' then restart computer. After that, he told me to use control-D which didn't work numerous times.

But the next one did work: He told me to open favorites, then click on green arrow which will move it to left side and then click on drop-down arrow and instead of picking 'add to favorites' click on 'add to favorites bar' which did work. Then I was successful in moving that webpage favorite about free patterns provided for using fabric scraps to my craft folder.

Success! But my computer guy was right - this is a workaround not a permanent fix. That is another issue maybe Microsoft or IE team don't want to deal with otherwise it wouldn't keep coming back up. Calling MS would take a lot of money I don't want to spend either.

I found a very large number of hits on this problem which goes back to 2011 or earlier and doesn't ever seem to get solved.

But I'm ok for now. Hope this helps someone out.


My System SpecsSystem Spec
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26 Aug 2015   #12
UsernameIssues

W7 Pro SP1 64bit
 
 

Quote   Quote: Originally Posted by LastnameFowler View Post
...this is a workaround not a permanent fix. That is another issue maybe Microsoft or IE team don't want to deal with otherwise it wouldn't keep coming back up....
I do not understand what you think MS or IE team needs to fix. Can you please elaborate?

In post #5 of your thread, I linked to another thread about Kaspersky and IE11. You might want to read thru that entire thread. That thread mentions some other issues that Kaspersky seems to be causing.
My System SpecsSystem Spec
26 Aug 2015   #13
LastnameFowler

Windows 7, 64 bit Home Premium
 
 
Problems with this scenario for me

Some of this email wouldn't work - I don't need a system restore with a brand new computer build which I had just got home. Also I couldn't find my email with the key code any more so when I got my computer back I had to call Kaspersky to get this problem worked out and a new key code.

During my research about this I found a huge number of hits with variations on the things not working added to the picture - hundreds and more dating back years. This tells me this is one of those hidden problems that people say 'not my problem - theirs'. That's why I'm wondering if I should have been looking somewhere else for an answer. Maybe there is a patch for this already somewhere due to the number of people over the years having the same issue?

Thank you for that link - it was encouraging that people can get this fixed.
My System SpecsSystem Spec
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 IE 11 won't save favorites




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