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Windows 7: Internet crashes when trying to stream video.

11 Nov 2009   #1
Red Pill

Windows 7 Home Premium
Internet crashes when trying to stream video.

Hi guys, I recently bought a bought a Dell Inspiron 15 laptop that came with Windows Vista Home Premium. Through Dell's Win7 upgrade program, I was able to get my hands on a free upgrade to Windows 7 Home Premium (64-bit). Only problem is, whereas before, on Vista, I had been using the internet to regularly view streaming videos on sites such as Youtube, Veoh, etc., without any sort of regular problem, after upgrading to Windows 7, my internet freezes whenever I try to stream anything. It's extremely frustrating and I don't know what the cause could be. I have a run a virus scan with AVG, deleted my whole internet history, removed VLC Player, and updated my display drivers, but to no avail. Sometimes when I restart the computer, I can play video for a while, but soon enough, it will start to freeze up consistently as soon as I try to load a video. Any ideas? Thanks in advance.

Here are my system's specs:

Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7600)
Language: English (Regional Setting: English)
System Manufacturer: Dell Inc.
System Model: Inspiron 1545
BIOS: Phoenix ROM BIOS PLUS Version 1.10 A10
Processor: Intel(R) Core(TM)2 Duo CPU T6500 @ 2.10GHz (2 CPUs), ~2.1GHz

Memory: 4096MB RAM

Available OS Memory: 4092MB RAM
Page File: 1677MB used, 6505MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7600.16385 32bit Unicode

Display Devices
Card name: ATI Mobility Radeon HD 4330
Manufacturer: ATI Technologies Inc.
Chip type: ATI display adapter (0x9552)
DAC type: Internal DAC(400MHz)
Display Memory: 2040 MB
Dedicated Memory: 250 MB
Shared Memory: 1790 MB
Current Mode: 1366 x 768 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: unknown
Monitor Id: SEC5441
Native Mode: 1366 x 768(p) (59.998Hz)
Output Type: Internal
Driver Name: atiumd64.dll,atidxx64.dll,atiumdag,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver File Version: 8.14.0010.0678 (English)
Driver Version: 8.634.0.0

Sorry for the dxdiag spam, but I figure too much information never killed anybody. I can provide the dxdiag info for the sound devices as well if you need them.

My System SpecsSystem Spec
11 Nov 2009   #2

7600.20510 x86

The problem is that there's no Adobe Flash for x64 as of yet.

For those websites that use Flash, you'll have to use the x86 32-bit of I.E. included on your system now or download any other x32 browser. Then install the applicable Adobe Flash plugin for any browser you're using.

Hope the info helps ya.

It's always good practice to use the latest video driver available, too.
My System SpecsSystem Spec
15 Apr 2010   #3

windows 7
Problem solved.

Hi guys I had the same issue. I have a Hp p6280 This comes with Nvidia GeForce GT220 It has a plug for HDMI, DVI and VGA. At the beginning I plugged the computer monitor trough the DVI and used HDMI to plug a LCD TV. I have been having problems with the replay of streaming media. Internet explorer was crashing all the time. I thought it was the computer, I tried many things, changed the GPU fan, even restarting the computer with recovery nothing worked till I started plaguing just one item at the time. When I plagued only the monitor I watched a whole movie by streaming media and worked perfect. I plagued the LCD TV and again crashed of the whole computer. Then I realized there is a conflict or a voltage issue when using DVI and HDMI at the same time.
Solution I plagued The46 inch LCD TV through HDMI to watch videos and live TV, and Iím now using the VGA cable to plug the 25 inch HP monitor and everything working perfect.
Hope this is your problem and you can do the same to fix it.
Good luck. Bye bye.
My System SpecsSystem Spec

 Internet crashes when trying to stream video.

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