Facebook page not loading properly all of a sudden

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  1. Posts : 79
    64 bit, Windows 7 Home Premium SP1
       #1

    Facebook page not loading properly all of a sudden


    For the last two days facebook won't load properly on either of my home laptops. Have tried via IE, Chrome and Chrome incognito. I cleared cookies, browsing and download history and cached images and files but although I then got the proper looking facebook login page, once I logged in all I got was text down the left hand side of the page.

    I'm on very slow internet but I always have been and haven't had this problem before.

    Any help much appreciated.
      My Computer


  2. Posts : 10,485
    W7 Pro SP1 64bit
       #2

    Some of Facebook's servers have had problems recently. Let us know if the problem persists.
      My Computer


  3. Posts : 79
    64 bit, Windows 7 Home Premium SP1
    Thread Starter
       #3

    Still having the same problem on day 3. I tried my desktop computer and found that facebook loaded without a problem on that. The desktop is cable connected to the internet, the laptops are wifi connected. I then tried with my tablet, via the same wifi connection, and was able to see photos and posts fine on that.

    Any ideas? I can't recall doing anything out of the ordinary that might have changed any settings in the laptops.
    Last edited by ajaye; 02 Oct 2015 at 04:36.
      My Computer


  4. Posts : 10,485
    W7 Pro SP1 64bit
       #4

    I got the same "text down the left hand side of the page" for Facebook a few hours ago. A few minutes later, it was fine.

    Do any other websites give you trouble or just Facebook?
      My Computer


  5. Posts : 79
    64 bit, Windows 7 Home Premium SP1
    Thread Starter
       #5

    No, all the other websites are fine, it's just Facebook.
      My Computer


  6. Posts : 10,485
    W7 Pro SP1 64bit
       #6

    What antivirus app or other security related apps do you have on these laptops? Do you have the same security apps on the desktop?
      My Computer


  7. Posts : 79
    64 bit, Windows 7 Home Premium SP1
    Thread Starter
       #7

    Microsoft Security Essentials on both laptops. No antivirus on the desktop, cos I had separate (yet to be resolved) issues with it.

    It's still text only on the morning of Day 4.
      My Computer


  8. Posts : 10,485
    W7 Pro SP1 64bit
       #8

    MSE should not be a problem.
    Facebook works fine via Wi-Fi on a tablet...
    Facebook works fine via wired on a desktop...
    ...but not via Wi-Fi on two laptops.

    Just for fun, clear "cookies, browsing and download history and cached images and files" on the desktop and see how Facebook looks after logging in.


    Grasping at straws here:
    Can you test one of the laptops using a LAN cable (wired connection).

    If it still fails, go back to Wi-Fi and try this:
    On one of the laptops...
    ...temporarily change the DNS to 8.8.8.8
    ...restart that laptop
    ...test Facebook.

    If Facebook is still bad...
    ...set DNS back to automatic
    ...and try these steps:
    Troubleshoot Application Conflicts by Performing a Clean Startup
      My Computer


  9. Posts : 79
    64 bit, Windows 7 Home Premium SP1
    Thread Starter
       #9

    Hmm, just tried IE on laptop and actually got Facebook up all normal. Tried again through Chrome but that's still all text. I think my head is spinning.
      My Computer


  10. Posts : 79
    64 bit, Windows 7 Home Premium SP1
    Thread Starter
       #10

    And now it's working again on Chrome too. So it was just a glitch that lasted longer than usual do you think? Thanks so much for your support UsernameIssues. I'll mark this as solved, but I have a sneaking feeling ... :)
      My Computer


 
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