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Windows 7: Outlook 2013 not displaying pictures

10 Oct 2015   #1
epete

Windows 7 Ultimate 64 bit
 
 
Outlook 2013 not displaying pictures

Have already tried

File, Options, Trust Center, Trust Center Settings, Automatic Downloads - Confirmed Don't download pictures is unchecked

Checked REGEDIT HKEY_CURRENT_USER, Software, Microsoft, Office, 15.0, Outlook, Security, OutlookSecureTempFolder. Found path below and found path is valid.

C:\Users\Evan\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.Outlook\ET2NM60X\

Not sure what else I can try to fix this...


My System SpecsSystem Spec
.
10 Oct 2015   #2
epete

Windows 7 Ultimate 64 bit
 
 

also tried a restore point from a time prior to having this problem - No Luck
and just reinstalled (without uninstalling) - No luck
My System SpecsSystem Spec
10 Oct 2015   #3
epete

Windows 7 Ultimate 64 bit
 
 

and finally uninstalled all of Office 2013 Pro and reinstalled Office 2013 Office Pro and having same problems.

Could there be something in Firewall or my Advanced System Care that is blocking this?
My System SpecsSystem Spec
.

11 Oct 2015   #4
epete

Windows 7 Ultimate 64 bit
 
 

After additional searches I see that this problem has been seen after upgrading to an SSD (which is what I had dome a few weeks ago) Not sure why I didn't have issues immediately

lost images in Outlook emails

Trying this now
My System SpecsSystem Spec
11 Oct 2015   #5
cyberSAR

Windows 7 Pro 64-bit
 
 

I've had the issue before with either 2007 or 2010. Turned out the temporary internet files folder was corrupted. Reset IE and all was well again.
My System SpecsSystem Spec
15 Oct 2015   #6
GeneralG

Windows 8 x64
 
 

I would check in Internet Options & Mail under Control Pannel to see if there are any settings that could be causing this. I've seen issues with emails with people where some Security & Content settings in Internet Options will cause images to be blocked. Do you know if this email account you're using with Outlook is a IMAP account or a POP3 account?
My System SpecsSystem Spec
15 Oct 2015   #7
epete

Windows 7 Ultimate 64 bit
 
 

Quote   Quote: Originally Posted by cyberSAR View Post
I've had the issue before with either 2007 or 2010. Turned out the temporary internet files folder was corrupted. Reset IE and all was well again.
I had tried this with no luck
My System SpecsSystem Spec
15 Oct 2015   #8
epete

Windows 7 Ultimate 64 bit
 
 

Quote   Quote: Originally Posted by GeneralG View Post
I would check in Internet Options & Mail under Control Pannel to see if there are any settings that could be causing this. I've seen issues with emails with people where some Security & Content settings in Internet Options will cause images to be blocked. Do you know if this email account you're using with Outlook is a IMAP account or a POP3 account?
It was POP3 and I did check Internet Options in Explorer and matced settings to a posting from Microsoft on one of their forums. No luck.
My System SpecsSystem Spec
21 Oct 2015   #9
GeneralG

Windows 8 x64
 
 

Quote   Quote: Originally Posted by epete View Post
It was POP3 and I did check Internet Options in Explorer and matced settings to a posting from Microsoft on one of their forums. No luck.
What is your email provider? Is it through Exchange, or is this through a 3rd party site like Google, or Yahoo? Is it an email provided by your ISP?

If this is a business email or email through MS Exchange, make sure there is no firewall blocking images in pictures that you are sent.

If this is a web hosted email, I would check the web hosting email site to see if the emails contain the images while viewing them from there. If you're ISP hosted email, they should have a web access location as well.
My System SpecsSystem Spec
21 Oct 2015   #10
GeneralG

Windows 8 x64
 
 

Also since it's POP3, make sure there's nothing within the SMTP POP3 settings that disallow images/files/ect.. to be downloaded. Make sure no setting were changed to disallow external content to be downloaded.
My System SpecsSystem Spec
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 Outlook 2013 not displaying pictures




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