Windows Live Mail - Crashes During Delete

Dickinson · 26 Oct 2015

I have two separate computers where I am having the same issue with Windows Live email. About one out of every four times I delete an email, Windows Live Mail crashes and restarts. This happens sporadically when I have an email open and try to delete it by clicking the red X delete button. Seems like a software glitch since the exact same thing is happening on two separate computers (laptop and desktop with Windows Live Mail 2011 and 2012).

I have performed the repair several times with no success. Any ideas?

ICIT2LOL · 31 Oct 2015

Hello and welcome Dickinson mate I would first try these

https://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

https://www.sevenforums.com/tutorials/433-disk-check.html< if necessary include the /f and /r in the command line as per Option2
the these
http://www.superantispyware.com/

http://www.malwarebytes.org/products/malwarebytes_free/

https://toolslib.net/downloads/viewdownload/1-adwcleaner/

delete any rubbish found with the malware scans
(NB If one is running Kasperskysecurity it may rant about ADW - just ignore it or disable Kaspersky while theADW is being used)

cyclops · 31 Oct 2015

ICIT2LOL, here is a thought that crossed my mind on this topic. What about the account setting to leave or to remove emails from the server once downloaded and it is not configured to meet the proper requirements for this scenario and the 2 computers are running simultaneously. While one computer is attempting to delete an email which is still being accessed by the other, might this cause a conflict which results in a program crash? I know I might be saying this in a confusing way, but what if the program is more confused than I?

ICIT2LOL · 31 Oct 2015

cyclops said:

ICIT2LOL, here is a thought that crossed my mind on this topic. What about the account setting to leave or to remove emails from the server once downloaded and it is not configured to meet the proper requirements for this scenario and the 2 computers are running simultaneously. While one computer is attempting to delete an email which is still being accessed by the other, might this cause a conflict which results in a program crash? I know I might be saying this in a confusing way, but what if the program is more confused than I?

Hmm I don't really know Cyclops as I just leave the mail as installed default?? and delete mails when they build into huge numbers

So the only things I set are the security options to block those persistent and annoying senders - been a lot lately that have ended *******@cloud.com or something similar.