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Windows 7: Google search ben does not respond - All browsers

30 Oct 2015   #1
defenderjim

Windows 7, 32 Bit
 
 
Google search ben does not respond - All browsers

Hello,

I have just recently started to experience a real big problem.

I go to google.com, enter a search term, click the search icon, no response. I don't get any results back.

I do get suggestions right below where I am typing. This happens in ie, ffx, chrome.
I have been forced to use bing to get searches performed.


I have removed as much software installed on my box as possible to clear this up, if there was something causing a problem.

I disabled the windows firewall to no avail.

I have also cleared history and caches. I also removed and reinstalled ffx and chrome.

Bit defender, avg, malware bytes, and hitman pro all come up clean.

My system is win7 pro 64.


What gives?


My System SpecsSystem Spec
.
30 Oct 2015   #2
Callender

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Does a search via this link work?

https://www.google.co.uk/webhp?compl...DYeiyAOJlqz4Dw

Does clearing cache and cookies work?

If not I think you will have to reset your browsers.
My System SpecsSystem Spec
30 Oct 2015   #3
defenderjim

Windows 7, 32 Bit
 
 

Code:
Does a search via this link work?
https://www.google.co.uk/webhp?compl...DYeiyAOJlqz4Dw
Yes.



Code:
 Does clearing cache and cookies work?
If not I think you will have to reset your browsers.
No.
I tried clear cache and history. I tried uninstall and reinstall.
My System SpecsSystem Spec
.

30 Oct 2015   #4
Callender

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Well I'm not sure what that means except that something is interfering with your browsing. Possibly your security software or some security application that can affect all installed browsers.

Edit: Do you run any script blockers at all?
My System SpecsSystem Spec
30 Oct 2015   #5
Callender

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

You can try Bleachbit:

Clean Your System and Free Disk Space | BleachBit

Note   Note

Not to be used for a full cleanup except by expert users as it will screw up your system.


Run it and configure preferences:
Google search ben does not respond - All browsers-preferences.jpg
Exit the program and re-launch it.

Uncheck everything except the checkboxes for each installed browser:
Google search ben does not respond - All browsers-bleachbit-browser-clean.jpg
Click the "Preview" button to scan and see the results (test clean without actually cleaning)

If you are happy with the results - go ahead and clean.


My System SpecsSystem Spec
30 Oct 2015   #6
Callender

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by defenderjim View Post
I tried clear cache and history. I tried uninstall and reinstall.
You know that reinstalling Chrome or Firefox will result in the new installation importing elements of your old profile right?

The best way is - backup bookmarks and extensions outside your profile - say to folders on your desktop then go for a full removal of Chrome or Firefox followed by a completely clean install.

Chrome: I don't use it. I use SRWare Iron instead if I ever need to use it.

Firefox: I can help with a clean install if you don't know how to do it.

Busy for now. Will check back later.
My System SpecsSystem Spec
30 Oct 2015   #7
defenderjim

Windows 7, 32 Bit
 
 

Code:
Do you run any script blockers at all?
Yes. I have been running NoScript for about ten years or so. When this started happening, I disabled it to no avail. But that does make sense, since this is cross-browser.

Thinking of my system, the two things I have changed recently, is to change from AVG to BitDefender. I ran, in admin mode, the avg clean uninstall. Also installed VS Express.


I did the BleachBit thing on all browsers.

I removed ffx and the data folder.

Reinstalled ffx.

I removed BitDefender.

Problem still exists.

Did I mention, that I go over to bing and that works fine?
My System SpecsSystem Spec
30 Oct 2015   #8
Callender

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

RE: Firefox:

For clean install see posts #14 & #16 here:

Untrusted connection paypal

Also it won't hurt to try this:
Google search ben does not respond - All browsers-internet-protocol-version-4-tcp_ipv4-properties.jpg
Open Network & Sharing Center and double click your Network Adapter.

Apply seetings as in the screenshot but in the third image under "Use the following DNS Sever" use the following:

8.8.8.8

8.8.4.4

That's Google DNS. Make a note of your current settings first. Apply and reboot then test.


My System SpecsSystem Spec
30 Oct 2015   #9
defenderjim

Windows 7, 32 Bit
 
 

Code:
That's Google DNS. Make a note of your current settings first. Apply and reboot then test.
Settings were default / obtain auto.

No love.
My System SpecsSystem Spec
30 Oct 2015   #10
tjg79

Windows 7 Professional x64 SP1
 
 

This Google no search results just started on my system within the last few days. It appears to be an intermittent condition. I'm using IE11. Deleting files and removing Java hasn't resolved my issue.

However, after I did a complete disk clean-up the issue was resolved. At this time I suspect Java. I had recently, within the past two months, installed Java again and it updated very recently. Java is usually the source of a lot of problems with browsers in my opinion.

My complete disk clean-up:

1. Delete the files in the prefetch directory
2. Run TFC
3. Run Disk Clean-up and clean administrative files
4. Run CCleaner - Cleaner & Registry

I hope that by removing Java, the issue won't return.

Regards

PS - Install AdBlock Plus

PPS - My problem returned. I'm back to troubleshooting this issue.
My System SpecsSystem Spec
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