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Windows 7: Can no longer access MAPI address books.

09 Nov 2015   #1
AndyTampa

Windows 7 Professional, 32-bit
 
 
Can no longer access MAPI address books.

I am the tech support for my father and I'm having difficulty finding an answer to a problem. Prior to upgrading him from Windows 7 to 10, he could make envelopes in WordPerfect 12 using his address books from SeaMonkey. When choosing the address, his address books from SeaMonkey 2.35 would show in Corel Address Book 8. Now they do not. We reverted back to Windows Seven, but the problem remained. Since the issue occurred with Windows version changes, I logically assume the question belongs here.

I've remoted in and seen the following errors. On the first attempt to open the "Other" address book I see this:There is no email program association to perform the requested action. Please install an email program or, if one is already installed, create an association in the Default Programs control panel.

This error only appears once unless I exit and restart WordPerfect. When I click okay, I see the following error:MAPI Address Books will not be available. Please check the information services set up in the active user profile and your installation of Windows Messaging.

I've checked and SeaMonkey Mail is the default email client. When checking the association for .mapimail, I changed it to SeaMonkey from Unknown Application, but it did not help. I cannot find a solution anywhere. I've even tried the Mozillazine forum. There have been 1100 views and not a single response. Does anyone have an idea what I can try next?


My System SpecsSystem Spec
.
17 Nov 2015   #2
AndyTampa

Windows 7 Professional, 32-bit
 
 

Doesn't anybody understand how MAPI works?
My System SpecsSystem Spec
Reply

 Can no longer access MAPI address books.




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