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Windows 7: Unable to create folder in FF bookmarks

04 Mar 2016   #1
Trident1

Windows 7 Professional, 32bit
 
 
Unable to create folder in FF bookmarks

This seems to have happened recently on a friends system. It's a generic machine, probably two years newer than mine.

She went to google, selected a site, clicked on 'Bookmark' and then tried to create a new folder, but was unale to create a new folder. I also tried it with the same result. It will bookmark as the URL name appears, but I cannot either delete, or type over that name. This is in Firefox.

In IE 11, she does not have that problem - using FF version 44.0.2


My System SpecsSystem Spec
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04 Mar 2016   #2
Anak

Microsoft Community Contributor Award Recipient

Win 7 Home Premium 64bit Ver 6.1.7600 Build 7601 - SP1
 
 

How exactly does she try to bookmark?
  • By clicking on the hollow star on the bookmark toolbar or,
  • By right clicking on the page you want to bookmark and then clicking on the hollow star?
You should be able to right click on any bookmark and near the bottom of the context menu you will see Delete; To change or rename a bookmark click on Properties below Delete, when the properties dialog box opens for that bookmark, left click anywhere in the Name field of the bookmark to set the blinking cursor. From there that field acts as a text editor.

She could also go to >History in the Menu bar >Click on Show History >A new window called Library opens showing all history and editing can be done there.

She should also be able to right click on any existing Folder or anywhere within the bookmarks toolbar and see the New Folder selection

Viewing the browsing history - Firefox
My System SpecsSystem Spec
04 Mar 2016   #3
Trident1

Windows 7 Professional, 32bit
 
 

The method she and I have used for quite some time and it has worked fine. I went back and tried again on my machine and there's no problem. I'm considering uninstalling her version of FF and try a reinstall.

Open a web page
Click on Bookmarks
Next window click on "Bookmark this Page"
In "Page Bookmarked" , click on down arrow in Folder. Select "Choose", click on "new folder" button.
In highlighted area enter name you want, then click the "Done" button'
My System SpecsSystem Spec
.

05 Mar 2016   #4
Anak

Microsoft Community Contributor Award Recipient

Win 7 Home Premium 64bit Ver 6.1.7600 Build 7601 - SP1
 
 

You could reinstall or you could also try a new profile, if she recently installed a new extension or plug-in I'd check there first.

All that and more are here: Troubleshoot and diagnose Firefox problems
My System SpecsSystem Spec
05 Mar 2016   #5
Trident1

Windows 7 Professional, 32bit
 
 

Thanks, Anak, I'll check that out.
My System SpecsSystem Spec
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 Unable to create folder in FF bookmarks




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