Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Really need help with windows live mail


16 Nov 2009   #1

windows 7
 
 
Really need help with windows live mail

hey,
i am trying to set up a virgin media email account on windows live mail. I have followed all the instructions but this error message is still coming up:

Unable to send or receive messages for the Ntlworld (lelleandjem) account. The connection to the server has failed.
Server: 'pop3.ntlworld.com'
Windows Live Mail Error ID: 0x800CCC0E
Protocol: POP3
Port: 995
Secure(SSL): Yes
Socket Error: 10060

would be really grateful for your help!
thankss

My System SpecsSystem Spec
.

16 Nov 2009   #2

Windows 7 Ultimate RTM
 
 

Think you need to read the instructions again on setting up mail, depending on whether you are using a blueyonder.com or a ntworld.com email address, and this link may help: Setting up Outlook Express 6 - Email - Help - Virgin Media

Good luck.
Jim Pickering
My System SpecsSystem Spec
16 Nov 2009   #3

windows 7
 
 

I've used those instructions and the ones i found previously, but still no luck.
i really don't understand what i've done wrong :/
My System SpecsSystem Spec
.


16 Nov 2009   #4

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

Most email, web sites have specific instructions to set up POP, you may want to take a look. Sometimes they make you use different port numbers, others will not let you send using their address, if you are using POP, in that case you must send through your ISP email.
My System SpecsSystem Spec
17 Nov 2009   #5

windows 7 Enterprise x64
 
 

My System SpecsSystem Spec
17 Nov 2009   #6

windows 7
 
 

thanks for all your help.
i've tried everything suggested so far but still no luck.
been on the virgin media website countless times and have tried everything suggested.
i've realise that i can send email but not recieve it.

any suggestions?!
My System SpecsSystem Spec
17 Nov 2009   #7

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

In your account, under the servers tab. Do you have the right box checked? There are 3 choices text authentication, pop and password, I think it is. In any event, you will find it in the servers tab.
My System SpecsSystem Spec
18 Nov 2009   #8

windows 7
 
 

still no difference.. how irratating!
My System SpecsSystem Spec
18 Nov 2009   #9

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

You cant receive. Let us know what you entered for: incoming on the servers tab (do not include your email just say xxx@xxxx.com, if that is what you put. Give us all the entries under the advanced tab. I will compare with my email and we will talk about the differneces.

Hey there are many here with much more knowledge than me, but none more stubbron; we will get this done.
My System SpecsSystem Spec
19 Nov 2009   #10

windows 7
 
 

okaay

outgoing mail server: smtp.ntlworld.com

on the advanced tab:
outgoing mail: 25
incoming mail: 995
both "this server requires a secure connection (SSL)" are ticked for incoming and outgoing

thanks!
My System SpecsSystem Spec
Reply

 Really need help with windows live mail




Thread Tools




Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 09:17 AM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33