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Windows 7: Changed Windows 10 back to Windows 7 and ALL emails gone

10 Mar 2016   #1
upset

Windows 7 Home Premium 64 bit
 
 
Changed Windows 10 back to Windows 7 and ALL emails gone

I am sorry if this is the wrong area but I am a complete novice, have no one to ask and need help please.

Yesterday, my computer updated to Windows 10 without me authorising. After 2 hours of struggling to navigate my way around it, I found option to revert back to Windows 7 Home Premium. I did that and when computer restarted, ALL emails in Windows Live Email had been deleted. I am absolutely in complete shock.

I immediately went onto the internet and googled how to retrieve, followed the steps outlined but there is nothing showing to Restore.

Can anyone help me please as there are 16,000 emails missing and basically 5 years gone-I'm still shocked and distressed.

Nothing else has been deleted-just every email in Windows Live Mail.


My System SpecsSystem Spec
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10 Mar 2016   #2
shadow2201

Microsoft Windows 10 Professional 64-bit
 
 

What email service do you use? Gmail? Yahoo? Outlook? Hotmail?
My System SpecsSystem Spec
10 Mar 2016   #3
upset

Windows 7 Home Premium 64 bit
 
 

Dear Shadow 2201,
My email service is Optus BUT a few years ago, I ticked the option to delete all emails from there immediately as their storage capacity is pathetic.
My System SpecsSystem Spec
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 Changed Windows 10 back to Windows 7 and ALL emails gone




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