Windows Live Mail can send but can't retrieve email from webmail site

On March 21st my Windows Live Mail stopped retrieving email from my CenturyLink email account and started giving a message that it can't send or receive mail due to an unknown error and it shows error Id 0x80004005.

I've tried setting my account details to those on my wife's laptop which is still receiving emails (although it also pops a similar error message) and I've been able to send emails from my laptop but still can't recieve them there. I've also spent hours on the phone with CenturyLink tech folks who have each suggested different settings in server names and ports, none of which have worked, and who finally suggested calling another phone number which turned out to be a subscription only PC fix-it site.

I've uninstalled Wundows Live Mail and deleted any left over Windows Mail folders left in the Program files and Program(x86) files and reinstalled WinLiveMail using a newly downloaded wlsetup-web.exe Windows Essentials installer, and I am back to exactly the same WinLiveMail situation not retrieving email and popping the same error message copied below.

Unable to send or receive messages for the Phil's Email account. An unknown error has occurred.
Server: 'pop.centurytel.net'
Windows Live Mail Error ID: 0x80004005
Protocol: POP3
Port: 110
Secure(SSL): No

Any help to get WLM to retrieve emails again will be greatly appreciated. CenturyLink has been no help so far.

Wondering if your AV is the cause, as a quick check turn it off send message between You-wife's account
(script blocking currently enabled?)

Roy

I couldn't change the old account from POP3 to IMAP but I did figure out that I could create another account using IMAP in lieu of POP3 and that account seems to be working although sometimes i get just the email headers and have to click "here" to down load the message, and sometimes it has trouble sending email and I have to shutdown and restart which seems to get it going again. I have both accounts active and the POP3 continues to throw the error message.

Now I am trying to find where to set up the filters I had for the POP3 account to send some emails to certain folders, but I seem to have seen in my search for IMAP information that it may not have the same functions available as POP3. In any case I am getting my emails on my laptop now, albet in a different account and I need to copy or move anything I needto keep in my old "sent" folder to my new "sent" folder of some other folder before I remove the POP3 account.

One question about IMAP. Can I have it just look at just the in box of the webmail site or must I keep "all folders" checked and have it look at all folder each time I click "update all" in WLM?

Thats what ive got set on Thunderbird, just got to set it up that way, i also have the option to show new in toolbar or play sound.

Filters might be on the server option.

Roy