Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Browser and email stopped working

17 Apr 2016   #1
LePike

Windows 7 Professional
 
 
Browser and email stopped working

Hi all,

recently both my Firefox browser and outlook 10 stopped working, the message for the browser was 'cannot connect to the server' outlook reported that the send and receive tasks could not be completed. I next tried using IE11 with outlook, IE with Thunderbird and Firefox with Thunderbird, all without any luck.

I checked with my ISP and they see no problem. I can also use Skye with no problems. I have tried re-installing outlook and installed Thunderbird downloaded from another machine with no change and reset the system to a restore point prior to the problem starting still no joy!

My PC is a HP Pavilion model p7 1010a running Windows 7 professional 64 bit.

Any help would be appreciated.


My System SpecsSystem Spec
.
20 Apr 2016   #2
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Hello and welcome LePike mate have you tried updating the drivers for the LAN and WLAN?? worth a try
HP Software and Driver Downloads for HP Printers, Laptops, Desktops and More | HP® Customer Support

Now it might also be worth running these too
SFC /SCANNOW Command - System File Checker
Disk Check < if necessary include the /f and /r in the command line as per Option2 < the sfc is usually best done more than two times one go can often miss something

if no go then these

SUPERAntiSpyware | Remove Malware | Remove Spyware - AntiMalware, AntiSpyware, AntiAdware!
Malwarebytes | Malwarebytes Anti-Malware Premium
AdwCleaner Download
delete any rubbish found with the malware scans
(NB If one is running Kaspersky security it may rant about ADW - just ignore it or disable Kaspersky while the ADW is being used)
My System SpecsSystem Spec
20 Apr 2016   #3
LePike

Windows 7 Professional
 
 

ICIT2LOL,

thanks for responding. I have a problem with your first suggestion as I can't access the internet with my HP PC and it appears that HP require direct access to the machine.

In the meantime I'll download the anti-malware programs you suggest on another machine and install and run them one at a time and see if there is any remedy there, I'll also view the suggested tutorials.
My System SpecsSystem Spec
.

Reply

 Browser and email stopped working




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Internet connected but browser and email not working
Dear Forum: I hope I'm posting this in the right forum :). I've been having this problem for a couple of weeks now (Internet connected but browser and email not working) with apparently increasing frequency :(. After some 'Startpaging' (i.e. Googling) I found this, which has...
Browsers & Mail
Verizon Email mysteriously stopped working
I recently had issues with my work computer, which I mostly solved already (assuming this problem is a reminisce of it still though). My problem is with my email connecting to the server. Obviously I have re-checked all the settings, servers, ports. passwords and etc. It was working just fine, then...
Browsers & Mail
Windows installer has stopped working or setup.exe has stopped working
HI, I'VE INSTTALED WINDOWS 7 PROF.ON MY PC. I M TRYING TO INSTALL WINDOWS7ULTIMATE BY CLICKING ON SETUP.EXE AN ERROR MASSAGE APPEARED SAYING: THEN I TRIED TO INSTALL WINDOWS 8 ON MY PC.. BUT THE ERROR MASSAGE APPEARED SAYING SAME THING AND ALL OTHER SETUP IN THAT DRIVE ARE SAYING SAME...
General Discussion
Suddenly email links/hyperlinks stopped working
I had to re-install Mozilla Firefox and ever since then, my links/hyperlinks in my emails (Microsoft Outlook 2007) won't work. It may have been other things that I installed which led me to have to re-install Firefox, but I just need to be able to get the links to work again.....help!!!
Microsoft Office
Browser and Email of Choice?
Being brand new to 7, just wanted to see if the majority in here use IE9 and Windows Live Mail?
Browsers & Mail
My web browser "has stopped working" at startup
I keep getting that message about Firefox when the computer starts, but the browser still starts. I get the same message about IE when I use a different account. I just reformatted before this so I'm not sure what's going on.
Browsers & Mail


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 21:44.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App