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Windows 7: Cannot add Gmail account to Outlook 2016

31 May 2016   #1
jsquareg

Windows 7 Home Premium (Retail) Full version - With SP1
 
 
Cannot add Gmail account to Outlook 2016

I have just set up a Gmail account and it works fine when accessed via the web. I tried all day to include it under my Outlook 2016 with no success. Imap is enabled under Gmail settings but I keep getting the following message when I test the account settings



'Log onto incoming mail server (IMAP) server failed.'



I have searched the web for a solution and have tried 993 and others for the port number and set SSL for the type of encrypted connection with no success.

Will someone please help me get my Gmail account set up under Win7 Outlook 2016?

Thank you.


My System SpecsSystem Spec
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31 May 2016   #2
FerchogtX

Microsoft Windows 7 Home Premium SP1 64-bit Build 7600 / Microsoft Windows XP Professional SP3
 
 

Do you use any kind of 2 step verification to log in? If you do, you gotta disavle it, otherwise mail clients might fail.
My System SpecsSystem Spec
31 May 2016   #3
jsquareg

Windows 7 Home Premium (Retail) Full version - With SP1
 
 

Quote   Quote: Originally Posted by FerchogtX View Post
Do you use any kind of 2 step verification to log in? If you do, you gotta disavle it, otherwise mail clients might fail.
I really don't remember about that. Would you please tell me how I would go about disabling it if by some chance I do have the 2 step verification?

Thank you.
My System SpecsSystem Spec
.

31 May 2016   #4
FerchogtX

Microsoft Windows 7 Home Premium SP1 64-bit Build 7600 / Microsoft Windows XP Professional SP3
 
 

Turn off 2-Step Verification - Accounts Help

This article might help you And sorry for that eye hurting post, I was on my mobile phone XD (Dumb fingers)
My System SpecsSystem Spec
01 Jun 2016   #5
jsquareg

Windows 7 Home Premium (Retail) Full version - With SP1
 
 

Quote   Quote: Originally Posted by FerchogtX View Post
Turn off 2-Step Verification - Accounts Help

This article might help you And sorry for that eye hurting post, I was on my mobile phone XD (Dumb fingers)
I made sure 2 step verification but I still cannot get Outlook to use Gmail.

In addition, at someone else's recommendation, I also disabled the 'allow less secure apps' feature. Still no success.

Thanks for trying.
My System SpecsSystem Spec
01 Jun 2016   #6
jsquareg

Windows 7 Home Premium (Retail) Full version - With SP1
 
 

Quote   Quote: Originally Posted by FerchogtX View Post
Turn off 2-Step Verification - Accounts Help

This article might help you And sorry for that eye hurting post, I was on my mobile phone XD (Dumb fingers)
It now works! A big Eye Dee Ten Tee error was the problem. I had forgotten the Gmail password was case sensitive.

Thanks for you help.
My System SpecsSystem Spec
01 Jun 2016   #7
FerchogtX

Microsoft Windows 7 Home Premium SP1 64-bit Build 7600 / Microsoft Windows XP Professional SP3
 
 

Glad it worked
Don't forget to reenable 'allow less secure apps', as it protects you from unauthorized acceses from compromised devices or programs (like older versions of office).
My System SpecsSystem Spec
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 Cannot add Gmail account to Outlook 2016




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