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Windows 7: Emails lost in Firefox inbox

07 Jul 2016   #1
Bert01

Windows 7 Home Premium 32bit.
 
 
Emails lost in Firefox inbox

Someone please help. My inbox emails have suddenly disappeared from Firefox inbox. I don't know what I may have done, if anything other than to update Firefox to cause it, but would like them back if at all possible. Thanks.


My System SpecsSystem Spec
.
07 Jul 2016   #2
Callender

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by Bert01 View Post
I don't know what I may have done, if anything other than to update Firefox to cause it.
Well you should restore your backed up profile. If you don't have a profile backup but have system restore enabled you can try getting your old profile back by navigating to:

%Userprofile%\AppData\Roaming\Mozilla\

Copy and paste the above into Explorer's address bar or the Start> Run dialog box and press enter.

Make sure that Firefox is not running.

In the window that opens right click on the folder named Firefox and then choose "Properties" > "Previous Versions" then restore any version that was created on a date before you updated Firefox.
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07 Jul 2016   #3
MoxieMomma

OEM Windows 7 Ult (x64) SP1
 
 

Hi, @Bert01 (and @Callender):

I know this might sound pretty dumb on my part, but....

Firefox is a web browser, not an email client.
As such, I'm confused when you mention a "Firefox inbox".

Can you please tell us:

Perhaps you are referring to Thunderbird, the free, open-source email client from Mozilla (the same folks who are responsible for Firefox)?

Or perhaps you are referring to ISP or webmail (such as gmail or yahoo mail or similar) messages that you are viewing through Firefox on the web?

Thanks,
MM
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.

08 Jul 2016   #4
FerchogtX

Microsoft Windows 7 Home Premium SP1 64-bit Build 7600 / Microsoft Windows XP Professional SP3
 
 

Quote   Quote: Originally Posted by MoxieMomma View Post
Hi, @Bert01 (and @Callender):

I know this might sound pretty dumb on my part, but....

Firefox is a web browser, not an email client.
As such, I'm confused when you mention a "Firefox inbox".

Can you please tell us:

Perhaps you are referring to Thunderbird, the free, open-source email client from Mozilla (the same folks who are responsible for Firefox)?

Or perhaps you are referring to ISP or webmail (such as gmail or yahoo mail or similar) messages that you are viewing through Firefox on the web?

Thanks,
MM
That or Seamonkey, the version that combines web browsing and email client in one shot...
My System SpecsSystem Spec
08 Jul 2016   #5
Callender

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

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08 Jul 2016   #6
Bert01

Windows 7 Home Premium 32bit.
 
 

Quote   Quote: Originally Posted by MoxieMomma View Post
Hi, @Bert01 (and @Callender):

I know this might sound pretty dumb on my part, but....

Firefox is a web browser, not an email client.
As such, I'm confused when you mention a "Firefox inbox".

Can you please tell us:

Perhaps you are referring to Thunderbird, the free, open-source email client from Mozilla (the same folks who are responsible for Firefox)?

Or perhaps you are referring to ISP or webmail (such as gmail or yahoo mail or similar) messages that you are viewing through Firefox on the web?

Thanks,
MM
-------------------------------------

MM, Thanks for your response...I hope my answer will not be dumber than you
may think yours was but I'll give it a try...The reason I mention Firefox
inbox is because I also have an IE inbox which does show the emails OK but I
want to change to Firefox instead...I'm sorry to say I just thought Firefox
was the problem because the emails were shown in the inbox before but
disappeared for some reason.... Gmail works on another site though with no
problem... Hope I gave the explanations you asked about. I use Hotmail in IE
and I think it is Gmail in Firefox. Thanks again MM.
My System SpecsSystem Spec
08 Jul 2016   #7
Callender

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Are you using this?

https://inbox.google.com/
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08 Jul 2016   #8
Bert01

Windows 7 Home Premium 32bit.
 
 

Quote   Quote: Originally Posted by Callender View Post
Are you using this?

https://inbox.google.com/
-----------------

I think it's Gmail, but could be https://inbox.google.com/ for all I know... Sorry I'm not to bright on computers...
My System SpecsSystem Spec
08 Jul 2016   #9
Callender

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by Bert01 View Post
Quote   Quote: Originally Posted by Callender View Post
Are you using this?

https://inbox.google.com/
-----------------

I think it's Gmail, but could be https://inbox.google.com/ for all I know... Sorry I'm not to bright on computers...
Try clicking the link then sign into Gmail. If it works - bookmark the link.
My System SpecsSystem Spec
08 Jul 2016   #10
Bert01

Windows 7 Home Premium 32bit.
 
 

Quote   Quote: Originally Posted by Callender View Post
Quote   Quote: Originally Posted by Bert01 View Post
Quote   Quote: Originally Posted by Callender View Post
Are you using this?

https://inbox.google.com/
-----------------

I think it's Gmail, but could be https://inbox.google.com/ for all I know... Sorry I'm not to bright on computers...
Try clicking the link then sign into Gmail. If it works - bookmark the link.
-----------------------
I clicked into it and then got an "Inbox Gmail" notice but here was nowhere shown to sign in, and then a blue site came up with the following:
"Oops, your browser is not yet supported. Inbox works best on Chrome, Firefox, or Safari. More browsers coming soon." I'm already on firefox with my inbox empty each time it comes up. Thanks.
Download Google ChromeDownload FirefoxDownload Safari
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 Emails lost in Firefox inbox




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