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Windows 7: 550 0x800CCC78 Error with Live Mail Account

16 Aug 2016   #1
Wixi

Windows 7 Home Premium
 
 
550 0x800CCC78 Error with Live Mail Account

Hi,

A couple of days ago my Live Mail account started giving me 3219 error whenever I tried to send or receive emails. I'd read that enabling POP via outlook.com could fix this, so added a new Live Mail account with the same email address using altered settings and am now able to receive emails, but not send them.
These are the current settings:

Incoming mail: POP3 server
Incoming mail (POP3): pop-mail.outlook.com (port 995)
Outgoing mail (SMTP): smtp-mail.outlook.com (port 25)
SSL conenction is enabled for both options.

Whenever I try to send an email from this account I get the following error message:

"The message could not be sent because the server rejected the sender's email address.

Server error: 550
Server Response: 550 5.7.3 Requested action aborted; user not authenticated.
Windows Live Mail Error ID: 0x800CCC78
It looks like the outgoing mail server's settings are wrong but I don't know what to change them to. Any help would be greatly appreciated.


My System SpecsSystem Spec
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16 Aug 2016   #2
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Wixi my suggestion is to try Thunderbird - I have both set up (I can swap between the two) and I still have it set up with my two email accounts and configured to look like WLM see pic
The choice of course is yours but I find it as good as WLM just it takes a while to download your emails from the accounts you use.


Attached Thumbnails
550 0x800CCC78 Error with Live Mail Account-tb-1.png  
My System SpecsSystem Spec
17 Aug 2016   #3
Wixi

Windows 7 Home Premium
 
 

Hi ICIT2LOL, thanks for the advice.

I'd been hoping there was a way of getting the Live Mail account working again, but if not I'll give Thunderbird a try.
My System SpecsSystem Spec
.

17 Aug 2016   #4
Ranger4

Windows 7 Home Premium 64 bit sp1
 
 

Is there anything in this MS website that might be of help.

http://answers.microsoft.com/en-us/w...7-9c80376d9744
My System SpecsSystem Spec
18 Aug 2016   #5
Wixi

Windows 7 Home Premium
 
 

Hi Ranger4,

The instructions in the link worked and I can receive mail again. Thank you so much!
My System SpecsSystem Spec
18 Aug 2016   #6
Ranger4

Windows 7 Home Premium 64 bit sp1
 
 

You are welcome & thanks for getting back. Glad to have been of help.
My System SpecsSystem Spec
19 Aug 2016   #7
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Yep like I said Wixi mate have both on board doeskin take a up a lot of space and I have found it a good back to WLM and it isn't affected that I know about by Windows updates.
My System SpecsSystem Spec
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 550 0x800CCC78 Error with Live Mail Account




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