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Windows 7: Removal of unwanted/obsolete add on,help please

11 Dec 2009   #1

Windows 7 Home Premium 64 bit
 
 
Removal of unwanted/obsolete add on,help please

I had AVG free anti virus installed on a new computer(Windows 7 home 64)as an interim until i re-activated my Norton subscription.AVG uninstalled,Norton installed but now in IE 8 in manage add-ons AVG Smart Safe(control name is not available) remains no matter what i do(regedit cleanout,changing settings,reset IE settings etc).
How do i permantly remove this from manage add-ons?

Thanks in advance

Rhonda


My System SpecsSystem Spec
.

11 Dec 2009   #2

Microsoft Community Contributor Award Recipient

Windows 7 SP1, Home Premium, 64-bit
 
 

Here is what I would try:

Use system restore to go back to a date when AVG was all you had and everything was working OK.

Uninstall the addon

reboot and confirm the add on is gone

uninstall AVG

reboot and confirm AVG is gone

install Norton

Just a guess.
My System SpecsSystem Spec
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 Removal of unwanted/obsolete add on,help please




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