Removal of unwanted/obsolete add on,help please


  1. silverone
    Posts : 2
    Windows 7 Home Premium 64 bit
       New #1

    Removal of unwanted/obsolete add on,help please


    I had AVG free anti virus installed on a new computer(Windows 7 home 64)as an interim until i re-activated my Norton subscription.AVG uninstalled,Norton installed but now in IE 8 in manage add-ons AVG Smart Safe(control name is not available) remains no matter what i do(regedit cleanout,changing settings,reset IE settings etc).
    How do i permantly remove this from manage add-ons?

    Thanks in advance

    Rhonda
      My Computer
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  3. ignatzatsonic
    Posts : 12,012
    Windows 7 Home Premium SP1, 64-bit
       New #2

    Here is what I would try:

    Use system restore to go back to a date when AVG was all you had and everything was working OK.

    Uninstall the addon

    reboot and confirm the add on is gone

    uninstall AVG

    reboot and confirm AVG is gone

    install Norton

    Just a guess.
      My Computer
    Quote Quote

 

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