Firefox will not load and cannot download anything with


  1. Posts : 2
    Windows 7 Home Premium
       #1

    Firefox will not load and cannot download anything with


    Just upgraded to 7 from Vista.

    Since the upgrade Firefox will not load. No error messages, just nothing when double-clicking the icon.

    I thought I would try and download a new version of Firefox, however tuirns out that every time I try and download anything using IE8 it stops working.

    The details of the IE8 error are:
    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: iexplore.exe
    Application Version: 8.0.7600.16385
    Application Timestamp: 4a5bc69e
    Fault Module Name: StackHash_0e76
    Fault Module Version: 6.1.7600.16385
    Fault Module Timestamp: 4a5bdadb
    Exception Code: c0000374
    Exception Offset: 000c283b
    OS Version: 6.1.7600.2.0.0.768.3
    Locale ID: 2057
    Additional Information 1: 0e76
    Additional Information 2: 0e765f55dc2578acbcf3f43566e3d33a
    Additional Information 3: 2e1c
    Additional Information 4: 2e1c341a230656a0ec3a6e6c59de1212

    Can use IE 8 for anything else (so far!)
      My Computer


  2. Posts : 5,807
    Windows 7 Home Premium x64 - Mac OS X 10.6.4 x64
       #2

    Looks like the upgrade went "down south"

    Do a repair install so we can eliminate the remnants of Vista

    Repair Install
      My Computer


  3. Posts : 2
    Windows 7 Home Premium
    Thread Starter
       #3

    Hi thanks for the prompt response - tried repair but still having exactly the same problem. Had uninstalled firefox but when tried to download using IE8 I still get the same problem as in IE8 stops working.
      My Computer


 

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