|26 Dec 2009||#1|
| || |
32-bit IE8 crashes in Flash10d.ocx
When closing this web page, 32-bit IE8 ver 8.0.7600.16385 crashes consistently in Flash10d.ocx. Flash version: 10.0.42.34. Web page: Game of the Year Category - GameSpot's Best Games of 2009
Neither Chrome 126.96.36.199 nor FireFox 3.5.6, nor 64-bit IE8 crash. Of course 64-bit IE8 can't run 32-bit flash, but Chrome and FF do.
Solution: in IE8 Tools | Internet Options | Advanced, click Reset button labeled "Reset Internet Explorer Settings". After that IE8 doesn't crash on the above web page.
Event log details:
Faulting application name: iexplore.exe, version: 8.0.7600.16385, time stamp: 0x4a5bc69e
Faulting module name: Flash10d.ocx, version: 10.0.42.34, time stamp: 0x4ae7baed
Exception code: 0xc0000005
Fault offset: 0x0012c8a7
Faulting process id: 0xb60
Faulting application start time: 0x01ca864aaebc0dab
Faulting application path: C:\Program Files (x86)\Internet Explorer\iexplore.exe
Faulting module path: C:\Windows\SysWow64\Macromed\Flash\Flash10d.ocx
Report Id: 2a739930-f23e-11de-8d26-001fbc0862f3
|My System Specs|
|26 Dec 2009||#2|
| || |
Other info: despite the Event Log showing the crash in Flash10d.ocx, ver 10.0.42.34, that version wasn't listed in IE8 Tools | Internet Options | Programs | Manage add-ons, at least before doing the IE8 reset. The version was older, I think 10.0.32.18 but am not sure.
After doing the IE8 reset, no Flash extension is shown in IE8 Manage add-ons.
When I first noticed the problem, I removed Flash ActiveX and plug-in via Control Panel add/remove programs, then downloaded and installed the latest 10.0.42.34 versions. The problem was still persistent at that point. Despite the version update, the IE8 Manage add-ons dialog still showed the old Flash version.
After the IE8 reset, the Manage add-ons dialog shows no Flash version, but Flash pages work OK in IE8, and it no longer crashes on the previously-listed page.
To summarize, if you have a persistent IE8 crash, verify in Event Viewer | Custom Views | Administrative Events what module is crashing. If in Flash, remove via Control Panel add/remove programs, then download and install new Flash version from their web site. If that doesn't work, do the IE8 reset (Tools | Internet Options | Advanced | Reset).
|My System Specs|
|Similar help and support threads for2: 32-bit IE8 crashes in Flash10d.ocx|
|Browser crashes, windows crashes, memory test won't complete, BSOD||BSOD Help and Support|
|Crashes while playing Witcher 2 and other explorer.exe crashes.||BSOD Help and Support|
|Explorer.exe Crashes, attempts restart, crashes again. Details Inside||BSOD Help and Support|
|HELP!!!! Hotel Giant Crashes:Game Crashes to when creating new game||BSOD Help and Support|
|Crashes||BSOD Help and Support|
|IE 8 Crashes!||Browsers & Mail|
|Many crashes||BSOD Help and Support|
|Our Sites ||Site Links ||About Us ||Find Us |
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.
© Designer Media Ltd
All times are GMT -5. The time now is 01:08 PM.