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Windows 7: Windows Mail problem

28 Dec 2009   #1
pete39

Windows 7 64
 
 
Windows Mail problem

I have read the Windows Mail tutorial but I have a problem.

I have used Take Ownership and removed Windows Live Mail 64 and installed Windows Mail 64 as per tutorial.

I have the shortcut on the desktop but when I try to open from there it says:-
Windows Mail could not be started. The application was unable to open the Windows Mail message store. Windows Mail was unable to locate its message database. If you’ve moved the database files to a new location, click okay to reset the database to that location.
I clicked okay and I now click on the hidden folder Widows Mail hoping that will do the trick, it doesn’t!
The next error message I get is:-
Windows Mail could not be started. The application was unable to open the Windows Mail message store.
The last error message I get is:-
Windows Mail could not be started because MSOE.DLL could not be initialised.

Any ideas please?


My System SpecsSystem Spec
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28 Dec 2009   #2
Joan Archer

Windows 7 Ultimate SP1 32 bit/Windows 8.1 64bit
 
 

I haven't read the tutorial but I didn't think Windows Mail could be run in Windows 7 and as it doesn't come with an email program installed if you download it will be Windows Live Mail, that is if you don't go with one of the many others out there.

Can I ask why you can't use Windows Live Mail ?
My System SpecsSystem Spec
28 Dec 2009   #3
myzr7

Windows 7 Ulti. x64
 
 

Quote   Quote: Originally Posted by pete39 View Post
I have read the Windows Mail tutorial but I have a problem.

I have used Take Ownership and removed Windows Live Mail 64 and installed Windows Mail 64 as per tutorial.

I have the shortcut on the desktop but when I try to open from there it says:-
Windows Mail could not be started. The application was unable to open the Windows Mail message store. Windows Mail was unable to locate its message database. If you’ve moved the database files to a new location, click okay to reset the database to that location.
I clicked okay and I now click on the hidden folder Widows Mail hoping that will do the trick, it doesn’t!
The next error message I get is:-
Windows Mail could not be started. The application was unable to open the Windows Mail message store.
The last error message I get is:-
Windows Mail could not be started because MSOE.DLL could not be initialised.

Any ideas please?
Welcome to SevenForums. Did you use the windows mail folder in program files x86. If not try to do the tutorial using them. Windows seven has program files and program files x86. I think the ones you take ownership and delete then replace with your x64 vista files are located in the x86 files. Been a year since I did this so I might be wrong. Good luck to you with this problem. I have since moved on to Windows live mail and I prefer it.
My System SpecsSystem Spec
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28 Dec 2009   #4
richc46

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

Windows live mail is great, except for the pale color. I had Outlook Express, Windows Mail and WLM, now. You might want to give it a try. It is easy to transfer mail, etc to WLM from WM.
My System SpecsSystem Spec
13 May 2013   #5
RKelly5327

 
 

Hope someone can help, as always. I have been running Windows Mail in 7 for some time, but the Update service would not work. It stated it was not running, so I ran the SFC as directed and it knocked Windows Mail for a loop. It won't start any more and gives the dreaded message "Windows Mail could not be started. The application was unable to open the Windows Mail message store. Windows Mail was unable to locate its message database. If you’ve moved the database files to a new location, click okay to reset the database to that location." I ran the post SFC file that came with the tutor package, but that didn't fix it and I still get the same message. I also ran the ownership program and that didn't fix it.
How do I fix this thing?
And a big thank you to all who try and/or help to solve this issue!
Ron K.
My System SpecsSystem Spec
13 May 2013   #6
grits

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Hi Ron, actually you're posting in the wrong spot, you need to go back to the 'tutorial' area for WindowsMail issues.
I just posted there myself because of sfc. If you'll read endeavor's post that I just referred to in mine, it may help you.

Hope this helps,
grits
My System SpecsSystem Spec
13 May 2013   #7
richc46

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

Quote   Quote: Originally Posted by RKelly5327 View Post
Hope someone can help, as always. I have been running Windows Mail in 7 for some time, but the Update service would not work. It stated it was not running, so I ran the SFC as directed and it knocked Windows Mail for a loop. It won't start any more and gives the dreaded message "Windows Mail could not be started. The application was unable to open the Windows Mail message store. Windows Mail was unable to locate its message database. If you’ve moved the database files to a new location, click okay to reset the database to that location." I ran the post SFC file that came with the tutor package, but that didn't fix it and I still get the same message. I also ran the ownership program and that didn't fix it.
How do I fix this thing?
And a big thank you to all who try and/or help to solve this issue!
Ron K.

Uninstall what you have and install the most current Windows Mail
My System SpecsSystem Spec
14 May 2013   #8
RKelly5327

 
 

Grits- thanks for the heads up on the wrong spot. Richc- I'm not sure how to install the "latest version" of Windows Mail. I'll check in the Tutor area and see if someone has a fix for the SFC disaster. Thanks all.
Ron
My System SpecsSystem Spec
14 May 2013   #9
richc46

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

Just go to this site
Windows Essentials: Other Programs
Download Windows Essentials and when given the chocice select windows mail
Start with a system restore point.
My System SpecsSystem Spec
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