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Windows 7: IE8 crash instantly after launch

03 Jan 2010   #11

Windows 7 Ultimate x86-64

Quote   Quote: Originally Posted by Stevie2010 View Post
please describe whaT U MEAN BY "KILL NORTON INTERNET SECURITY" please
i used uninstall or change a programme and uninstalled it from the laptop
did i do it right??


p.s. what are the links for?
The links are guides, and I would follow computerplus's instructions. Norton may have left some crap, breaking IE8.

My System SpecsSystem Spec
03 Jan 2010   #12

Win 7 Ultimate 64-bit. SP1.

Quote   Quote: Originally Posted by computersplus View Post
Norton usually does not uninstall cleanly use the Norton uninstall tool for your version it will remove left overs from the program uninstaller

Download and run the Norton Removal Tool
Stevie 2010,
Do what computersplus said.

**Remember to reboot on completion.**

Please post back your results.
My System SpecsSystem Spec
03 Jan 2010   #13

Windows 7 Ultimate

mate i am 32bit
My System SpecsSystem Spec

03 Jan 2010   #14

Windows 7 Ultimate

i am using 32bit system
My System SpecsSystem Spec
03 Jan 2010   #15

Windows 7 Ultimate 32 bit
32 Bit

ok well it's not a flash/64 bit issue then
My System SpecsSystem Spec
03 Jan 2010   #16

Windows 7 Ultimate 32 bit

I would try to download IE8 and reinstall it
My System SpecsSystem Spec
03 Jan 2010   #17

Windows 7 Ultimate 32 bit

Also did you try the norton uninstall tool make sure your computer is clean download Malwarebytes Antimalware and or SuperAntiSpyware and run a scan and see what you may have learking because 9 times out of 10 what i see in my shop is infected computers and with infected computers there is always all kinds of issues like what you describe
My System SpecsSystem Spec
04 Jan 2010   #18


If all the above fails, resort to this,
start - run - cmd - type sfc /scannow (if doesnt allow, run command prompt as admin) Once complete, restart machine and check.

I fixed my IE crash problem by the above command.
My System SpecsSystem Spec
04 Jan 2010   #19

Windows 7 Ultimate

Dre@ms, hey,
i ran that scan in cmd but it found nothing wrong, i rebooted and still crashes
My System SpecsSystem Spec
05 Jan 2010   #20

Windows 7 Ultimate x86-64

Did you run scans as has been suggested by computersplus?
My System SpecsSystem Spec

 IE8 crash instantly after launch

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