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Windows 7: IE8 and Firefox not responding...

05 Jan 2010   #1
bel06

Windows 7 64bit
 
 
IE8 and Firefox not responding...

Ever since I updated to Windows 7 from Vista my internet browsers continually go to "not responding" and I have to go to task manager to shut them down and reopen them.


It does this A LOT. It seems more specifically to happen when I try to play a video, somebody tries to Facebook chat me, or something to do with adobe flash player.


I don't know too much about computers so if somebody could give me a lamens terms fix for this that would be perfect.

Everything is updated (adobe, java, IE8, Firefox, and all the new updates for 7) so I have run out of things to do to my knowledge.


My System SpecsSystem Spec
.

06 Jan 2010   #2
richc46

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

If you did an upgrade rather than a clean install, you should think about, and possilby do a clean install. If this is an upgrade rather than clean install, you will be having continual problems.

If you did not have to reinstall your prgrams, you have an upgrade. We will help you if you feel unsure about the process. You can do a clean install with an upgrade DVD
My System SpecsSystem Spec
06 Jan 2010   #3
bel06

Windows 7 64bit
 
 

I don't really know what you mean by that. I did everything I was suppose to do with the CD that was sent to me from Microsoft, I don't see how that is any different than what anybody else has down that went from Vista to 7.
My System SpecsSystem Spec
.


06 Jan 2010   #4
Qdos

 

If you want people to assist can you complete your system specifications please, at the moment all you have in there is gibberish...
My System SpecsSystem Spec
11 Jan 2010   #5
bel06

Windows 7 64bit
 
 

i put in as many things as i knew. i don't really know where to look for all this information. i did a system restore a couple days ago and it stopped doing it. but now it's doing it again...
My System SpecsSystem Spec
11 Jan 2010   #6
richc46

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

Quote   Quote: Originally Posted by bel06 View Post
i put in as many things as i knew. i don't really know where to look for all this information. i did a system restore a couple days ago and it stopped doing it. but now it's doing it again...
The more information you give the better the chance that a guess will be right.In any case here goes:

Go to an administrator account and type cmd
In cmd type sfc /scannow
Tell us the result

When you installed, did you have to install your programs again, or were they already installed. (example games etc)
My System SpecsSystem Spec
12 Jan 2010   #7
bel06

Windows 7 64bit
 
 

No, I didn't have to reinstall stuff like that (games, Office etc.)

I am in the administrator thing and it says that I must be running a console session to use the sfc.
My System SpecsSystem Spec
13 Jan 2010   #8
Capt.Jack Sparrow

Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
 
 

Quote   Quote: Originally Posted by bel06 View Post
No, I didn't have to reinstall stuff like that (games, Office etc.)

I am in the administrator thing and it says that I must be running a console session to use the sfc.
Hi Welcome to SF,

There are multiple reason for your issue that your facing. Rich as well most of use over here would recommend a Clean install (Format the whole thing and install fresh copy of Windows 7). Because in the past most of them had issue with upgrade. Even if your the Administrator Windows 7 as well as Vista has a feature has a feature called User Account Control so to gain Administrator right we have to Right click on the Icon and click on Run as administrator.

To run the System Integrity Checker

Start > CMD > Right Click and Run as administrator > then type SFC/ SCANNOW

1, First thing you have to do would to make sure your Network Card is using the Latest drivers. If your not sure what it is Go to HP website search for Windows 7 drivers for your Computer Model. Download the LAN drivers and install them.

2, Then try to Disable your Firewall not the Windows any third party application like MacAfee or Norton then see whether the browsers are freezing.

3, Check the Event Viewer whether any Errors are Reported

Start > Event Viewer > Windows Log > Application > On the right side panel look for Errors. If your finding any post the Description

Hope this helps,
Captain
My System SpecsSystem Spec
13 Jan 2010   #9
bel06

Windows 7 64bit
 
 

My System SpecsSystem Spec
13 Jan 2010   #10
bel06

Windows 7 64bit
 
 

The CFC Scannow now said...
Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>sfc/scannow

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.
Windows Resource Protection found corrupt files but was unable to fix some of th
em.
Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For example
C:\Windows\Logs\CBS\CBS.log

C:\Windows\system32>






When I did the error search thing, it came up with 6451 events.

I still haven't installed the drivers because I don't know which one to install.
My System SpecsSystem Spec
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 IE8 and Firefox not responding...




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