URL Links Fail only from Livemail & MS-Word

Problem Solved:
I'm not sure how the issue was resolved but I guess it was a Microsoft update that fixed it.

Thanks for the time you took to help resolve my Win7 URL launch issue.

If you have the chance, could you check your installed updates to see which update(s) were installed lately?


ps: it's just my curiosity

Sure Brady, but I must admit I'm not sure which update it could have been since,
usually I was leaving MSIE open because the issue was getting anoying.
It so happened I didn't have MSIE open a couple of days ago and noticed
the issue was gone.

I have attached a screenshot (doc file) of my Windows Update History.
I would guess the KB976264 is the one that fixed my issue and If
you think it would be helpful I can try uninstalling the update to see
if the issues returns. I haven't done this before but I don't think it
should upset my system to cause me any additional issues.

Thanks for your interest to help others.

Well, four weeks ago I said my original issue was fix and I didn't know how:

If no Internet browser is open, when I click URL link from with-in a Livemail
email, the link always fails.

Well, now the problem came back again about a week ago for no apparent reason.

Again, I keep all my applications up to date.

Have a read - do you use Chrome?
Outlook 2007 / Exchange email URL issue

fmg

pdxirland:
I just looked at Outlook/Exchange info and it doesn't help me, especially
since I don't use either.
Thanks for your help/interest.

CarlTR6:
I checked my update history and 980182 not there. I too believe that it
is MS updates that cause and fix and cause it again.
I guess not enough complaints for MS to fix issue once and for all.
Thanks for your help/interest.

PS: I will try to remember to check for URL issue after each MS update but
you get old it's difficult to remember.

Bob,

The Chrome uninstall reinstall update issue is not just re: Exchange.
If you use Chrome it might be the cause of the problem?

fmg

PDXireland:
I must have missed your reply last week...
I don't use Chrome either but, again, thanks for interest/help.

Bob

Bob,

Did you ever get an answer for the problem of not linking to a url from livemail?

I'm new to livemail and I get the same problem, except that I can link from Word hypertext.

Dick