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Windows 7: Flash causes my browser to not respond

03 Feb 2010   #1

Windows 7
 
 
Flash causes my browser to not respond

OK, I got this laptop around Christmas. I installed the latest version of Adobe Flash Player without a problem and whenever I switch the laptop on everything plays fine.
But after a varying amount of time, my browser goes to 'not responding' when trying to play anything that uses flash. Sometimes it happens right after switching the laptop on, but sometimes it works for several hours before this happens. After this starts though, no flash will work until I restart, and any attempt will result in the browser 'not responding'. For some reason it seems to affect the Volume Mixer as well.

This happens for FF, IE and Chrome so it's not the browser that is at fault.

If it helps, I'm running Windows 7 Premium 64 Bit, and the laptop is a Dell Studio 1555 with an Intel Core 2 Duo Processor. I don't know what parts of the laptop may be at fault here, so if any more details would be useful please just ask.

I really have no idea what's going on here, it's not a massive problem but it's become quite an annoyance and if anyone could provide any possible insight it would be much appreciated. Sorry if something like this has been asked before or if I'm not being very clear, I didn't find any similar topics when searching.

Thank you!


My System SpecsSystem Spec
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03 Feb 2010   #2

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

Only one thing that I can think of

Download and use process explorer. It will show what is using your RAM, at any given time. The problem occurs, use Process to see if Flash is using too much memory.
My System SpecsSystem Spec
05 Feb 2010   #3

 

Quote   Quote: Originally Posted by Andyt View Post
OK, I got this laptop around Christmas. I installed the latest version of Adobe Flash Player without a problem and whenever I switch the laptop on everything plays fine.
But after a varying amount of time, my browser goes to 'not responding' when trying to play anything that uses flash. Sometimes it happens right after switching the laptop on, but sometimes it works for several hours before this happens. After this starts though, no flash will work until I restart, and any attempt will result in the browser 'not responding'. For some reason it seems to affect the Volume Mixer as well.

This happens for FF, IE and Chrome so it's not the browser that is at fault.

If it helps, I'm running Windows 7 Premium 64 Bit, and the laptop is a Dell Studio 1555 with an Intel Core 2 Duo Processor. I don't know what parts of the laptop may be at fault here, so if any more details would be useful please just ask.

I really have no idea what's going on here, it's not a massive problem but it's become quite an annoyance and if anyone could provide any possible insight it would be much appreciated. Sorry if something like this has been asked before or if I'm not being very clear, I didn't find any similar topics when searching.

Thank you!
Welcome to Windows 7 Support forums.
Andy your issue is known because Adobe has not rolled out a 64 bit Flashplayer thats compatable with IE8 64 bit. Its under beta as of now. Bugs have been reported under 32 bit operation of IE 8

Regards,
Adrian
My System SpecsSystem Spec
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05 Feb 2010   #4

Windows 7
 
 

Thanks a lot both of you.

Richard, I downloaded Process Explorer but it doesn't seem to show anything irregular when the problem occurs, except for a possible slight increase in 'interruptions'.

Thanks Adrian, I was aware that there is no flash player for IE8 64 Bit but I didn't know there were also problems with the 32 bit browsers. At least it doesn't appear to be the fault of my laptop, it's just Adobe being very slow. Hope they get this sorted sooner rather than later...
My System SpecsSystem Spec
05 Feb 2010   #5

Windows 7 Ultimate x64 SP1
 
 

Have you tried 10.1 Beta 2? Might try it out if you haven't.

Latest Version of Adobe Flash Player
My System SpecsSystem Spec
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 Flash causes my browser to not respond




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