Cant' Send E-mail with Windows Live Mail!!


  1. mattkelly
    Posts : 7
    Windows
       New #1

    Cant' Send E-mail with Windows Live Mail!!


    Ok, I had an issue with WLM before, but it was because my server information was incorrect. I fixed that and it has been working fine ever since. Just yesterday, this new issue started: I can't send emails again! The messages reads:

    "The message could not be sent because the server rejected the sender's e-mail address. The sender's e-mail address was 'xxxxxxx@xxxxx.com'

    Server Error: 554
    Server Response: 554 5.7.1 xxxxx@xxxxx.com: Sender address rejected. Access denied
    Server: 'smtp.aol.com'
    Windows Live Mail Error ID: 0x800CCC78
    Protocol: SMTP
    Port: 587

    Someone help please! Thank you.
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  3. richc46
    Posts : 17,796
    Windows 10, Home Clean Install
       New #2

    Welcome,

    Two things to check

    Make sure your settings are still the same

    Go to the email website and make sure that they did not change the required settings.
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  4. mattkelly
    Posts : 7
    Windows
    Thread Starter
       New #3

    I havent changed anything and I cant find anything on AOL's site to help with Windows Live Mail. I dont know what to do. My email was working fine, until like 2 days ago. All of a sudden I cant send any e-mails, and I'm getting the above error message. ^^^
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  6. richc46
    Posts : 17,796
    Windows 10, Home Clean Install
       New #4

    Have there been changes imposed by your ISP. I had a problem sending email a while back. The reason was my ISP blocked a port. I had to send through my ISP, with the return address of my Email.
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