New
#1
Connecting.. problem caused by Trusteer Rapport
Hi - I was running Trusteer Rapport under Vista 32 bit Home Premium with IE7. It is a program (provided by my online bank) to provide enhanced security for online banking.
When I upgraded to Win 7 64 bit Home Premium I didn't re-install Rapport right away. I had problems logging on to my bank's website so I re-installed the program.
This caused a major problem with IE8. When I would open a second or third window the newly opened tab would show as Connecting... and hang. The first window may or may not remain functional, and the only way to exit IE is to open Task Manager and forcibly end the IE task.
A lot of checking (with the help of Microsoft Support) narrowed the cause to Rapport. I uninstalled it and things are good now.
I reset all of IE's options back to default and deleted all cookies, etc.. I can now access my banks website without any problems.
You may want to beware of this program. I have noticed that my bank doesn't seem to offer it anymore.
Cheers
Dave