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Windows 7: Deleted Items Folder: Where Are The Deleted Messages

16 Mar 2010   #11
RayPaula

Windows 7 Ultimate x64
 
 

Hi, Not sure how to use the Rules setup. I know it's a lot to ask, but could you direct me through the steps? Your help is very much apreciated. Thanks, Ray


My System SpecsSystem Spec
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16 Mar 2010   #12
Desslok

Windows 7
 
 

Check out this link. This may explain how to get to rules beterthan I can. Then once you set up your rule, you wil want to "move to specific folder" for action.
Easily Create Message Rules With Windows Live Mail - MajorGeeks Support Forums
My System SpecsSystem Spec
25 Aug 2016   #13
ladyfsgf

Windows 7 64 bit
 
 
Where is my deleted email?

As of today-my deleted emails (windows 7, windows live mail/outlook) are not showing up in my deleted folder. Why? Help. Don't see files tab or options.
My System SpecsSystem Spec
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26 Aug 2016   #14
Chris Nicola

Windows 7 Ultimate 32 bit SP1
 
 

I also had the same problem with WLM configured for IMAP. If I deleted a file it would appear on the outlook website in Deleted Items but not in WLM. I believe this is caused by the default rules/settings in WLM. I am still working on it but I have found a work around.

Check out this website.
Windows Live Mail - Configuring IMAP Folders - Kualo Limited

Right click Hotmail and choose settings. Under the IMAP tab check store special folders on IMAP tab. Rename "Deleted Items" to Trash. Click OK

Now when I delete something in WLM it goes to "Trash". The Trash folder also appears as a new folder on my outlook folder and is synchronised. The Deleted Items folder on WLM stays like a redundant folder but I can live with that.

I suspect this has something to do with the default rules within WLM.

Kind regards
Chris
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26 Aug 2016   #15
ladyfsgf

Windows 7 64 bit
 
 

WLM--since yesterday when I delete an email does not go into deleted folder. Gone permanently? Also deleted folder does not have X to right to delete all in folder (although folder is empty) --junk mail has X to right to delete all. Grrrrr
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27 Aug 2016   #16
Chris Nicola

Windows 7 Ultimate 32 bit SP1
 
 

Try to name the IMAP folders like this to see if it helps. Right click Hotmail account and select the IMAP tab. It worked for me. I suspect when you delete an e mail on WLM it goes to the deleted folder on the outlook server. Check your outlook account to see what folders you have there. Also in WLM click the accounts tab on the ribbon/IMAP folders/select reset list. Then right click the Hotmail account and select "redownload all folders".

Kind regards
Chris


Attached Images
Deleted Items Folder: Where Are The Deleted Messages-imap-folders-b.jpg 
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27 Aug 2016   #17
ladyfsgf

Windows 7 64 bit
 
 

Where do you find "the Hotmail account and select "redownload all folders"?
My System SpecsSystem Spec
27 Aug 2016   #18
ladyfsgf

Windows 7 64 bit
 
 

I did this earlier>Right click Hotmail and choose settings. Under the IMAP tab check store special folders on IMAP tab. Rename "Deleted Items" to Trash. Click OK----still when I delete is not going in trash folder. It also moved the trash and junk mail folders toward top of list on left side under inbox-liked it better when it was toward the bottom of list.
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27 Aug 2016   #19
ladyfsgf

Windows 7 64 bit
 
 

Also now there is the "new mail" envelope on top of the wlm icon in the toolbar at bottom of desktop indicating there is new email before it shows in the inbox. Also when I click send/receive at top of wlm to check for new emails it goes thru like it is looking for new mail in all my folders. No issues before about 2 days ago. Have done system restore couple of times. Don't think I have installed anything around that time. Made new account couple times/deleted old-so have re-downloaded files. I've used wlm for 2+ years. First time for issues.
My System SpecsSystem Spec
27 Aug 2016   #20
Chris Nicola

Windows 7 Ultimate 32 bit SP1
 
 

To re-download all folders right click the Hotmail account at the top and select download folders. It may or may not help. You could also try going to the accounts tab and click on IMAP folders and choose to reset all folders. This view will show you if you have any hidden folders that you are not seeing.

Also go to your Hotmail/Outlook account on the web and see if you have a folder with your deleted items there. that may give a clue as to what's going on. If possible please send a screenshot of what your folder tree looks like on the web.

Also when you renamed the IMAP folders did you select the root folder as the inbox or leave the root folder field blank? See previous post screenshot) If you select the root folder as the inbox then these other folders will appear as a sub folder in the Inbox. I tried this and it did not work for me so I left the inbox field blank.

Kind regards
Chris


Attached Thumbnails
Deleted Items Folder: Where Are The Deleted Messages-imap-folder-view_.jpg  
Attached Images
Deleted Items Folder: Where Are The Deleted Messages-download-folders.jpg 
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 Deleted Items Folder: Where Are The Deleted Messages




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