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Windows 7: Deleted Items Folder: Where Are The Deleted Messages

15 Mar 2010   #1
RayPaula

Window XP Pro
 
 
Deleted Items Folder: Where Are The Deleted Messages

Hi, Could someone please tell me why my deleted messages are deleted from the computer instead of going to my Deleted Items Folder? I "do not" have the box checked from Menus - Options - Advanced - Maintenance - Empty messages from the "Deleted Items" folder on exit. Your help would be most appreciated. Thanks, Ray


My System SpecsSystem Spec
15 Mar 2010   #2
brady

 

Has it ever worked properly?
My System SpecsSystem Spec
15 Mar 2010   #3
FZ21Z

Windows 7 Ultimate x64
 
 

Hi.

Which OS are you actually using, and knowing which program you're using might help to diagnose the issue.
My System SpecsSystem Spec
15 Mar 2010   #4
RayPaula

Window XP Pro
 
 

Hi,
No, it's never worked properly. Once I delete a message in my inbox, it's
permanently gone. My OS is Windows 7 Ultimate and I am using Windows Live Mail. Thanks, Ray
My System SpecsSystem Spec
15 Mar 2010   #5
FZ21Z

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by RayPaula View Post
My OS is Windows 7 Ultimate and I am using Windows Live Mail. Thanks, Ray
Strange, works fine for me with both Hotmail and Gmail accounts. Have you got the "Use the Deleted Items Folder" checked?


Attached Images
 
My System SpecsSystem Spec
15 Mar 2010   #6
brady

 

could be that your OS is set to perm delete... Did you disable your recycle bin by any chance?

2nd: Do you have any rules set for "deleted" items through your outlook client?
My System SpecsSystem Spec
15 Mar 2010   #7
Desslok

Windows 7
 
 

Can you post a screenshot of ALL of you folders fully expanded, just the left side with folders? Including all inboxes and Storage Folders, etc? Blur any personal info.
My System SpecsSystem Spec
15 Mar 2010   #8
RayPaula

Window XP Pro
 
 

Hi,
My screen shot looks just like FZ21Z above. I don't see where to check "Use the Deleted Items Folder." My recycle bin is active (not disabled). I also have Office Outlook 2007, but it "is not" set as my default program for email. When I'm in/using Outlook, the deleted message folder does work properly. My problem is in Windows Live Mail only. As for adding screen shots for you, I used the Snip tool and tried to copy/paste, but my paste function wouldn't work within this message box. As for all my Rule options in my client, all looks good. Thanks, Ray
My System SpecsSystem Spec
15 Mar 2010   #9
RayPaula

Window XP Pro
 
 

Hi, After surfing around and clicking on about everything, I did notice something. Upon clicking on either one of my email account panes, I can go into that particular "Deleted Items" folder and the deleted email is there. The only place that my deleted emails don't go is in the Deleted Items under Storage Folders. Is there a way to force deleted items from both accounts to go there? A deleted folder would be nice under the Quick View as well. Thanks for all your help, Ray
My System SpecsSystem Spec
15 Mar 2010   #10
brady

 

setup a rule that will move those 'delete' emails to that folder on both accounts.
My System SpecsSystem Spec
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 Deleted Items Folder: Where Are The Deleted Messages




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