| Windows 7: Can't send picture in email |
29 Mar 2010
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#1 | | |
Can't send picture in email I am having a problem with my email, and I hope someone here can help me.
Whenever I send an email with pictures embedded in the body of the email, all the recipient sees is a bunch of red x's. Typically, what I am sending is a forward of something someone else sent to me. Since I received and viewed the pictures just fine, clearly the problem is not in how the pictures are in the email. The preview of my outgoing email always shows the pictures just fine. But the recipients never can view them.
I am using Windows Mail with my Cox email account. I am using the same email on my Vista desktop and Windows 7 netbook. My wife uses the same desktop, with a separate user account. She has the same setup as me - Windows Mail with her Cox email account. The security software is Microsoft Security Essentials. We had previously been using McAfee. My problems remained the same under both softwares. My wife has had no problems with sending pictures. She will receive the same email as me, forward it to someone else, and they can vie the pictures just fine. She can forward an email to me, and I can view the pictures. But if I forward that email back to her, like everyone else, all she sees is red x's.
Can anyone solve this strange problem? Thanks very much in advance for any help! | My System Specs |
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29 Mar 2010
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#2 | | Windows 7 Enterprise x64 North Somerset, UK |
Does your wife have your email address in her account's address book? By default most email programs will refuse to show images from senders not known to be safe, so it is worth checking that your email address is listed in there. Is your email address disguised in any way? | My System Specs | | System Manufacturer/Model Number Custom OS Windows 7 Enterprise x64 CPU Intel i7 920 Motherboard Asus P6T Deluxe v2 Memory 6 GB Graphics Card nVidia GTX260 + nVidia 3D Sound Card Onboard Monitor(s) Displays Samsung SyncMaster 2233RZ Screen Resolution 1680 x 1050 PSU 700W Hard Drives 1 x 64GB SSD primary
2 x 1 TB (mirrored) Other Info Edimax 802.11n Wireless PCI Card
Netgear DG834G router |
29 Mar 2010
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#3 | | Windows 7 Ultimate SP1 32 bit/Windows 8 64bit Pembrokeshire, South Wales, UK |
So which operating system are you having trouble with as you've posted the same problem over at Vistax64. Can't send picture in email - Vista Forums | My System Specs | | Computer type PC/Desktop System Manufacturer/Model Number Zoostorm Desktop/ Asus K55A Notebook PC OS Windows 7 Ultimate SP1 32 bit/Windows 8 64bit CPU Intel Core 2 Duo E4600 @ 2400 MHz/Intel B820,1.7GHz Motherboard Foxconn 45CMX/45GMX/45CMX-K/Asus Memory 2048 MB (2 x 1024 DDR2-SDRAM)/8GB 2 x 4GB DDR3 Graphics Card Intel Corp 82945G Integrated Graphics Controller/Intel Sound Card Onboard Realtek/Onboard Monitor(s) Displays Hanns.G HH221 22" inches Widescreen/Asus 15.6 Screen Resolution 1920 x 1080/1366 x 768 Keyboard Microsoft Natural Ergonomic Keyboard 4000 (UK)/Inbuilt Mouse Microsoft Optical Wheel Mouse/Touchpad Hard Drives ExcelStor (250GB)/Asus Internet Speed Just under 4MB download it's ADSL. Antivirus MSE/MSE Browser IE10/IE10 Other Info Epson Stylus SX415 All-in-one Printer,
Seagate Expansion 500GB External Desktop Drive
USB2 HDD Enclosure |
29 Mar 2010
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#4 | | Windows 7 Ultimate 32bit SP1 |
I'm going to suggest that you use Picasa3. It's free and easy to use Picasa 3: Free download from Google | My System Specs | | System Manufacturer/Model Number Bruce ... somewhere in his 40's OS Windows 7 Ultimate 32bit SP1 CPU Intel(R) Core(TM)2 Quad CPU @ 2.40GHz, 2400 MHz Motherboard INTEL/D975XBX2 Memory 4 GB Graphics Card ATI Radeon HD 2600 Pro Monitor(s) Displays Samsung SyncMaster 914v Screen Resolution 1280 x 1024 Keyboard Standard PS/2 Keyboard Mouse Microsoft PS/2 Mouse PSU Rocketfish 700 W Case G.Skill Gigabyte Chassis Hard Drives 2/500GB each ... ST3500630AS ATA Device.
One is not connected Internet Speed DSL Antivirus Avira Internet Security Browser IE 9 Other Info ATI HDMI Audio |
29 Mar 2010
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#5 | | |
Thank you everyone for your replies and suggestions! 
Quote: Originally Posted by clunkfish Does your wife have your email address in her account's address book? By default most email programs will refuse to show images from senders not known to be safe, so it is worth checking that your email address is listed in there. Is your email address disguised in any way? Yes, she does. Also, no one I send pictures to can see them, not just my wife. And I am on most of their contact lists as well. So I don't know how everyone could have accidentally blocked pictures from me. It definitely appeared the problem is on my end.
I do not believe my email address is disguised in any way. I'm not certain exactly what that means, but I certainly did nothing to try and disguise it. It displays my full name when I email people. Yes, I have posted this question in multiple forums, as I have not yet found any potential solutions. As I clarified in my question here, I use this email on two computers - a Vista desktop and a Windows 7 netbook. Both using the same Cox email account through Live Mail. Regardless of which computer I send the email from, the result is the same - people cannot see my pictures. Thank you for the suggestion. But I would really rather not add more programs to my computer. I just want to figure out how to solve this problem with the program I am already using and am familiar with. | My System Specs | | |
29 Mar 2010
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#6 | | Windows 7 Home Premium SP1, clean install, upgrade disc CT |
Hope this works.
Bring up[ email client
Begin to send an email
Format
Make sure send pics with email is checked. | My System Specs | | System Manufacturer/Model Number Dell XPS 420 OS Windows 7 Home Premium SP1, clean install, upgrade disc CPU Intel Core2 processsor Q8200(2.33Ghz 1333FSB) Quad Core Tech Motherboard Dell Memory 6 gb Graphics Card ATI Radeon 256MB HD3650 Sound Card Intergrated 7.1 Channel Audio Monitor(s) Displays Dell SP2009W 20" Keyboard Dell USB Keyboard Mouse Dell Premium Optical USB Cooling Fan Hard Drives 640 GB Serial ATA Hard drive Internet Speed DSL 2.85 |
30 Mar 2010
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#7 | | |
Thank you, Richard!!!
It looks like that worked!
But I also have to do this every time - before sending the email, click on format, and select send pics with email. Is there any way to make this my default setting, so that pics will automatically send with the email. Then my problem would be well and truly fixed.
Thanks so much again! You have been so very helpful! | My System Specs | | |
30 Mar 2010
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#8 | | Windows 7 Home Premium SP1, clean install, upgrade disc CT |
I am happy that I could help, but the enthusiasm is limited by my less than complete success. I do not know of a way to make the setting permanent by default. It is suppose to stay at the setting chosen. Make sure that rich text is chosen.
If I had to guess, I would say that the problem may be security related, try with the antivirus disabled or reset.
You can try using another email client, Thunderbird is used by many at the Forum. Thunderbird - It?s All Yours
Finally, there is the solution that I would try first on my computer. Uninstall and then install the email client. I think it is corrupted.
Whatever you choose I wish you the best. TY for the rep. | My System Specs | | System Manufacturer/Model Number Dell XPS 420 OS Windows 7 Home Premium SP1, clean install, upgrade disc CPU Intel Core2 processsor Q8200(2.33Ghz 1333FSB) Quad Core Tech Motherboard Dell Memory 6 gb Graphics Card ATI Radeon 256MB HD3650 Sound Card Intergrated 7.1 Channel Audio Monitor(s) Displays Dell SP2009W 20" Keyboard Dell USB Keyboard Mouse Dell Premium Optical USB Cooling Fan Hard Drives 640 GB Serial ATA Hard drive Internet Speed DSL 2.85 |
30 Mar 2010
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#9 | | |
I actually googled the exact phrase I had to check "send pictures with email," and believe I found a permanent solution.
I had to go to Options>Send>HTML Settings>and check "send pictures with email." It now appears to be permanently checked under the Format menu. Yay!
Thanks again for your help! | My System Specs | | |
30 Mar 2010
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#10 | | Windows 7 Home Premium SP1, clean install, upgrade disc CT |
Glad that I could help and TY for the rep. It does make the members feel appreciated. | My System Specs | | System Manufacturer/Model Number Dell XPS 420 OS Windows 7 Home Premium SP1, clean install, upgrade disc CPU Intel Core2 processsor Q8200(2.33Ghz 1333FSB) Quad Core Tech Motherboard Dell Memory 6 gb Graphics Card ATI Radeon 256MB HD3650 Sound Card Intergrated 7.1 Channel Audio Monitor(s) Displays Dell SP2009W 20" Keyboard Dell USB Keyboard Mouse Dell Premium Optical USB Cooling Fan Hard Drives 640 GB Serial ATA Hard drive Internet Speed DSL 2.85 Can't send picture in email problems? All times are GMT -5. The time now is 04:48 AM. | |