| Windows 7: IE8 and Explorer are Crashing |
08 Apr 2010
|
#1 | | |
IE8 and Explorer are Crashing I am new to Windows 7 (and this is my first post) but I am having a horrible time with crashing web-pages and windows explorer.
Below are two event logs. Any ideas? Faulting application name: iexplore.exe, version: 8.0.7600.16385, time stamp: 0x4a5bc69e Faulting module name: ntdll.dll, version: 6.1.7600.16385, time stamp: 0x4a5bdadb Exception code: 0xc0000005 Fault offset: 0x000464f2 Faulting process id: 0xfe0 Faulting application start time: 0x01cad77dac34e34c Faulting application path: C:\Program Files\Internet Explorer\iexplore.exe Faulting module path: C:\Windows\SYSTEM32\ntdll.dll Report Id: 18fd0fcc-4371-11df-811b-001a92836875 Faulting application name: Explorer.EXE, version: 6.1.7600.16450, time stamp: 0x4aeba271 Faulting module name: ntdll.dll, version: 6.1.7600.16385, time stamp: 0x4a5bdadb Exception code: 0xc0000005 Fault offset: 0x000464f2 Faulting process id: 0xf38 Faulting application start time: 0x01cad777e9d35e00 Faulting application path: C:\Windows\Explorer.EXE Faulting module path: C:\Windows\SYSTEM32\ntdll.dll Report Id: 27fbb060-436b-11df-8fbb-001a92836875 | My System Specs |
| OS Windows 7 Home Premium CPU AMD Athlon 64 x2 Dual Core Processor 5600+, 2800 MHz Motherboard ASUS M2N SLI Deluxe Memory 6.00 GB Graphics Card NVIDIA GeForce 9800 GT - 1G |
08 Apr 2010
|
#2 | | Windows 7 Home Premium SP1, clean install, upgrade disc CT |
tryu with add ons removed
Tools>internet options>advanced>reset | My System Specs | | System Manufacturer/Model Number Dell XPS 420 OS Windows 7 Home Premium SP1, clean install, upgrade disc CPU Intel Core2 processsor Q8200(2.33Ghz 1333FSB) Quad Core Tech Motherboard Dell Memory 6 gb Graphics Card ATI Radeon 256MB HD3650 Sound Card Intergrated 7.1 Channel Audio Monitor(s) Displays Dell SP2009W 20" Keyboard Dell USB Keyboard Mouse Dell Premium Optical USB Cooling Fan Hard Drives 640 GB Serial ATA Hard drive Internet Speed DSL 2.85 |
08 Apr 2010
|
#3 | | |
I have reset the add on's and IE8 still crashes. | My System Specs | | OS Windows 7 Home Premium CPU AMD Athlon 64 x2 Dual Core Processor 5600+, 2800 MHz Motherboard ASUS M2N SLI Deluxe Memory 6.00 GB Graphics Card NVIDIA GeForce 9800 GT - 1G |
08 Apr 2010
|
#4 | | Windows 7 Home Premium SP1, clean install, upgrade disc CT |
OK I tried the easy, but it did not work
Read and try this. I cannot suggest that you make any of the downloads suggested in the article, because I do not know if they contain virus etc 0xc0000005 Error - Quick Fixes & Solutions to 0xc0000005 | My System Specs | | System Manufacturer/Model Number Dell XPS 420 OS Windows 7 Home Premium SP1, clean install, upgrade disc CPU Intel Core2 processsor Q8200(2.33Ghz 1333FSB) Quad Core Tech Motherboard Dell Memory 6 gb Graphics Card ATI Radeon 256MB HD3650 Sound Card Intergrated 7.1 Channel Audio Monitor(s) Displays Dell SP2009W 20" Keyboard Dell USB Keyboard Mouse Dell Premium Optical USB Cooling Fan Hard Drives 640 GB Serial ATA Hard drive Internet Speed DSL 2.85 |
08 Apr 2010
|
#5 | | |
Thanks. I have done several of these in my attempt to solve these problems. I have used a registry cleaner (Registry Booster), checked for spyware, malware and viruses, tested memory (bought new and tested with it), constantly updated video drivers, have the latest service packs from Windows, and removed Norton Antivirus all to no avail. The only items left are the DEP and printer drivers and I believe that I had these problems before I installed the printer drivers. | My System Specs | | OS Windows 7 Home Premium CPU AMD Athlon 64 x2 Dual Core Processor 5600+, 2800 MHz Motherboard ASUS M2N SLI Deluxe Memory 6.00 GB Graphics Card NVIDIA GeForce 9800 GT - 1G |
08 Apr 2010
|
#6 | | Windows 7 Home Premium SP1, clean install, upgrade disc CT |
| My System Specs | | System Manufacturer/Model Number Dell XPS 420 OS Windows 7 Home Premium SP1, clean install, upgrade disc CPU Intel Core2 processsor Q8200(2.33Ghz 1333FSB) Quad Core Tech Motherboard Dell Memory 6 gb Graphics Card ATI Radeon 256MB HD3650 Sound Card Intergrated 7.1 Channel Audio Monitor(s) Displays Dell SP2009W 20" Keyboard Dell USB Keyboard Mouse Dell Premium Optical USB Cooling Fan Hard Drives 640 GB Serial ATA Hard drive Internet Speed DSL 2.85 |
08 Apr 2010
|
#7 | | |
I have just looked deeper into my event viewer and found quite a few errors. Take a look, perhaps it will shed some light on my issues. | My System Specs | | OS Windows 7 Home Premium CPU AMD Athlon 64 x2 Dual Core Processor 5600+, 2800 MHz Motherboard ASUS M2N SLI Deluxe Memory 6.00 GB Graphics Card NVIDIA GeForce 9800 GT - 1G |
08 Apr 2010
|
#8 | | Windows 7 Home Premium SP1, clean install, upgrade disc CT |
When did the problem begin? | My System Specs | | System Manufacturer/Model Number Dell XPS 420 OS Windows 7 Home Premium SP1, clean install, upgrade disc CPU Intel Core2 processsor Q8200(2.33Ghz 1333FSB) Quad Core Tech Motherboard Dell Memory 6 gb Graphics Card ATI Radeon 256MB HD3650 Sound Card Intergrated 7.1 Channel Audio Monitor(s) Displays Dell SP2009W 20" Keyboard Dell USB Keyboard Mouse Dell Premium Optical USB Cooling Fan Hard Drives 640 GB Serial ATA Hard drive Internet Speed DSL 2.85 |
08 Apr 2010
|
#9 | | |
Sorry I forgot the to answer the question, no, this has been going on since I installed Windows 7. I had no problems previously with Windows NT (yeah, I know but it worked flawlessly). Since I have purchased memory and a new video card to try an solve these issues. | My System Specs | | OS Windows 7 Home Premium CPU AMD Athlon 64 x2 Dual Core Processor 5600+, 2800 MHz Motherboard ASUS M2N SLI Deluxe Memory 6.00 GB Graphics Card NVIDIA GeForce 9800 GT - 1G |
08 Apr 2010
|
#10 | | Windows 7 Home Premium SP1, clean install, upgrade disc CT |
It is a bad install, you may have to do clean install. If you want to know how, I will help with the information that you need. You have to save everything and reinstall the programs. | My System Specs | | System Manufacturer/Model Number Dell XPS 420 OS Windows 7 Home Premium SP1, clean install, upgrade disc CPU Intel Core2 processsor Q8200(2.33Ghz 1333FSB) Quad Core Tech Motherboard Dell Memory 6 gb Graphics Card ATI Radeon 256MB HD3650 Sound Card Intergrated 7.1 Channel Audio Monitor(s) Displays Dell SP2009W 20" Keyboard Dell USB Keyboard Mouse Dell Premium Optical USB Cooling Fan Hard Drives 640 GB Serial ATA Hard drive Internet Speed DSL 2.85 IE8 and Explorer are Crashing problems? All times are GMT -5. The time now is 08:04 PM. | |