Internet Explorer 8 Problem help needed please

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  1. sunnystaines
    Posts : 73
    vista xp w7
       New #1

    Internet Explorer 8 Problem help needed please


    If i open IE8 via start - favourites - all OK

    If i open via taskbar icon on lower left screen or via start - I.E.

    I get an error box appear

    "INTERNET EXPLORER HAS STOPPED WORKING"
    A problem caused the program to stop working correctly, windows will close the program & notify you if a solution is available.

    now if i click the close program button on this error box, I then get the tabs have been recovered and all is OK

    tied the reset button with no luck open to any ideas
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  3. richc46
    Posts : 17,796
    Windows 10, Home Clean Install
       New #2

    Try removing the add ons

    tools>internet options>advanced>reset
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  4. sunnystaines
    Posts : 73
    vista xp w7
    Thread Starter
       New #3

    Rich I have tried the reset button and kept all add ons disabled but not making any difference, can you offer any other ideas please.
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  6. richc46
    Posts : 17,796
    Windows 10, Home Clean Install
       New #4

    Try another browser, at least for a test, so we can see where the problem lies. I think that FF would be good for this purpose.
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  7. sunnystaines
    Posts : 73
    vista xp w7
    Thread Starter
       New #5

    richard

    once IE has opened and repaired itrs tabs it works ok, till ie8 turned off and restarted then the same saga starts again.

    also have firefox that works ok.

    the problem is just the initial opening of ie8

    tried unpin from task bar and remove ie8 via control panel but when returned has same fault.
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  8. richc46
    Posts : 17,796
    Windows 10, Home Clean Install
       New #6

    Try thi:

    Go to search type turn windows features on or off. Then turn off IE by unticking the box. Then boot the computer, turn IE back on and see what happens.

    If that does not work

    Go to search type cmd, do not hit enter, right click and run as administrator. In that cmd box type sfc /scannow. If errors are found run it at least 3 times or until the errors are corrected.
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  10. sunnystaines
    Posts : 73
    vista xp w7
    Thread Starter
       New #7

    richard

    restart then adding back ie8,,no luck

    just run sfc reported no violations

    any other ideas please
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  11. richc46
    Posts : 17,796
    Windows 10, Home Clean Install
       New #8

    Long shot

    Microsoft Fix it Center Online
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  12. Bufhimat
    Posts : 3
    Windows 7 Enterprise x64
       New #9

    Go to Start search and type in Run, bring that up and type in "iexplore.exe -extoff".
    If that doesn't work, try booting into safemode with networking (repeatedly tap F8 during startup).
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  13. richc46
    Posts : 17,796
    Windows 10, Home Clean Install
       New #10

    Make note of the next 3 times that it happens, then go to event viewer (via search) and look for common errors.
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