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Windows 7: Internet Explorer 8 Problem help needed please


16 Apr 2010   #1

vista xp w7
 
 
Internet Explorer 8 Problem help needed please

If i open IE8 via start - favourites - all OK

If i open via taskbar icon on lower left screen or via start - I.E.

I get an error box appear

"INTERNET EXPLORER HAS STOPPED WORKING"
A problem caused the program to stop working correctly, windows will close the program & notify you if a solution is available.

now if i click the close program button on this error box, I then get the tabs have been recovered and all is OK

tied the reset button with no luck open to any ideas

My System SpecsSystem Spec
.

16 Apr 2010   #2

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

Try removing the add ons

tools>internet options>advanced>reset
My System SpecsSystem Spec
16 Apr 2010   #3

vista xp w7
 
 

Rich I have tried the reset button and kept all add ons disabled but not making any difference, can you offer any other ideas please.
My System SpecsSystem Spec
.


16 Apr 2010   #4

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

Try another browser, at least for a test, so we can see where the problem lies. I think that FF would be good for this purpose.
My System SpecsSystem Spec
16 Apr 2010   #5

vista xp w7
 
 

richard

once IE has opened and repaired itrs tabs it works ok, till ie8 turned off and restarted then the same saga starts again.

also have firefox that works ok.

the problem is just the initial opening of ie8

tried unpin from task bar and remove ie8 via control panel but when returned has same fault.
My System SpecsSystem Spec
16 Apr 2010   #6

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

Try thi:

Go to search type turn windows features on or off. Then turn off IE by unticking the box. Then boot the computer, turn IE back on and see what happens.

If that does not work

Go to search type cmd, do not hit enter, right click and run as administrator. In that cmd box type sfc /scannow. If errors are found run it at least 3 times or until the errors are corrected.
My System SpecsSystem Spec
16 Apr 2010   #7

vista xp w7
 
 

richard

restart then adding back ie8,,no luck

just run sfc reported no violations

any other ideas please
My System SpecsSystem Spec
16 Apr 2010   #8

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

My System SpecsSystem Spec
16 Apr 2010   #9

Windows 7 Enterprise x64
 
 

Go to Start search and type in Run, bring that up and type in "iexplore.exe -extoff".
If that doesn't work, try booting into safemode with networking (repeatedly tap F8 during startup).
My System SpecsSystem Spec
16 Apr 2010   #10

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

Make note of the next 3 times that it happens, then go to event viewer (via search) and look for common errors.
My System SpecsSystem Spec
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 Internet Explorer 8 Problem help needed please




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