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Windows 7: Have to give permission to open Firefox

16 Apr 2010   #1

W7 Home premium 64 bit
 
 
Have to give permission to open Firefox

I am using Firefox 3.5.9. Operating system is Windows 7 64 bit Home premium,. FF worked fine until a few days ago. Now when I click to open I get a box pop up asking if I will allow this software (FF) to make a change to my computer. Click yes it works fine.
I have made no changes but figure there has been an update that has messed up my browser.
Can anyone help me get rid of this?
Pat

My System SpecsSystem Spec
.

16 Apr 2010   #2

W7 Ult. x64 | OS X
 
 

First Go to Start > All Programs > Mozilla Firefox > Mozilla Firefox (Safe Mode)
If that starts w/out a prompt then one of your add-ons is causing the prompt.

Otherwise...

Uninstall Firefox (Keep settings)
Reinstall Firefox.

If that doesn't fix it, try it without keeping the settings. You'll have to reconfigure firefox though.

If that doesn't fix it, you can turn down or turn off UAC (Not recommended)
My System SpecsSystem Spec
17 Apr 2010   #3

W7 Home premium 64 bit
 
 

Thanks - it gives the same error when I try to start in safe mode. Looks like I will have to do the uninstall routine to get rid of this.

Is this a Windows 7 issue or FF?

Pat
My System SpecsSystem Spec
.


17 Apr 2010   #4

Windows 7 Ultimate X64 SP1
 
 

neither... it is most likely a dodgy add-on. why are you running 3.5.9? the latest update is 3.6.3
My System SpecsSystem Spec
17 Apr 2010   #5

W7 Home premium 64 bit
 
 

didnt know there was an updated version - will try to load that and see if it helps.
I've removed all the add ons too
Pat
My System SpecsSystem Spec
17 Apr 2010   #6

W7 Home premium 64 bit
 
 
got firefox working

Thanks for the advice. I upgraded to the most recent version of Firefox and removed the Yahoo tool bar add on and it opens fine now. Disabled the other add-ons as I cant remove them.

Pat
My System SpecsSystem Spec
17 Apr 2010   #7

Windows 7 Ultimate X64 SP1
 
 

excellent news, glad you got it sorted. yeah the 3.5 series did strange things sometimes, 3.6 seems to be alot better
My System SpecsSystem Spec
17 Apr 2010   #8
Microsoft MVP

Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
 
 

Quote   Quote: Originally Posted by mygsds View Post
Thanks for the advice. I upgraded to the most recent version of Firefox and removed the Yahoo tool bar add on and it opens fine now. Disabled the other add-ons as I cant remove them.

Pat
Hello Pat !!

I guess the problem was some of the add-on requries admin privilege to run so you were getting the UAC Prompt. Once you disabled its gone !! Maybe it's the Yahoo Toolbar.

Hope this helps,
Captain
My System SpecsSystem Spec
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 Have to give permission to open Firefox





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