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Windows 7: Internet Explorer 8.0 stops working


04 May 2010   #1

64 bit windows 7
 
 
Internet Explorer 8.0 stops working

I have a brand new Dell pc, and it came with Windows 7 premium 64 bit. AMD Athlon II X 2 240 processor with 4.0 GB ram. My problem is that I use twitter and Face Book a lot with IE 8.0 and it will all of a sudden just crash on me. I get the warning that it has stopped and will try and save the tabs. I am frustrated with it. It doesn't matter anymore what I am doing, it will just crash. I check for solutions when it does it and there are none. My resolution chart looks like a who's who with all the red x's on it. yes I also have Firefox and it has never crashed on me. Other than not using the program, what am I to do. I have researched and have never found an answer. I have posted this on many forums and have never gotten a answer to the problem. It's not in the add-on's. I thought that it was some of the add-ons on twitter and I deleted all of them and it still does it. Should I reload IE 8.0 and see if that will fix the problem. This has been going on since Jan 31, after I got the computer.

This is the date that I have on it; Each one is the same for every day that it stops working.

Description
Faulting Application Path: C:\Program Files (x86)\Internet Explorer\iexplore.exe

Problem signature
Problem Event Name: APPCRASH
Application Name: iexplore.exe
Application Version: 8.0.7600.16385
Application Timestamp: 4a5bc69e
Fault Module Name: mshtml.dll
Fault Module Version: 8.0.7600.16535
Fault Module Timestamp: 4b83889f
Exception Code: c0000005
Exception Offset: 003481f6
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

Extra information about the problem
Bucket ID: 1765608131


My System SpecsSystem Spec
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04 May 2010   #2

Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
 
 

Hello !!

Maybe its just a bad add-ons that is messing up.

Click the Start button , click All Programs, click Accessories, click System Tools, and then click Internet Explorer (No Add-ons)

Edit: Look this link MSHTML.DLL Crashes, IE7 (March 20th Build) and Google Desktop - Nick Whittome - The Naked MVP

Hope this helps,
Captain
My System SpecsSystem Spec
05 May 2010   #3

64 bit windows 7
 
 

I wish that it was that easy, but I did all that this morning and still the same.
My System SpecsSystem Spec
.


05 May 2010   #4

Windows 7 Ultimate x64 Service Pack 1 (Build 6.1.7601)
 
 

Install: Firefox Browser | Free ways to customize your Internet I have problems like this with a clients computers a long time ago and using Firefox fixed it.
My System SpecsSystem Spec
05 May 2010   #5

Windows 7 Home Premium x64 SP1
 
 

My System SpecsSystem Spec
05 May 2010   #6

Windows 7
 
 
Repair IE

I suggest repairing Internet Explorer. Here is a helpful guide that will take you through the process:
Tips for solving problems with Internet Explorer

I hope this solves your problem!

Cheers,
Bryn
IE Outreach Team
My System SpecsSystem Spec
05 May 2010   #7

Microsoft Windows XP Home Edition
 
 

Have you tried using a different browser, as on my family pc we had an problem with IE8, and we tried a different browser, and now we have no Problems, I would recommend you try Fire Fox or Google Chrome.
My System SpecsSystem Spec
06 May 2010   #8

64 bit windows 7
 
 

I use Firefox and I also use IE 8.0. I multi-task. I use one browser for certain things. Why not use IE. Thats what its there for. So far none of the information that has been provided to me has even worked. I do appreciate the replies.
My System SpecsSystem Spec
06 May 2010   #9
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

Do you have a proxy setting?
My System SpecsSystem Spec
06 May 2010   #10

Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
 
 

Hello !!

Try this article very good with lot of steps to resolve IE 8 issues. Please don't skip any steps

Internet Explorer 8 Problems: How to Fix and Repair IE 8 When it Hangs or Freezes

Also you can re-register the ActiveX Marshaling Library which sometime the main cause


Start | CMD | Right Click and Run as administrator | regsvr32 actxprxy.dll


Hope this helps,
Captain
My System SpecsSystem Spec
Reply

 Internet Explorer 8.0 stops working




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