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Windows 7: Can't stop automatic downloading in Windows Live Mail


25 May 2010   #11

Windows 7
 
 

Hi Walker

Sorry if I'm confusing the situation. Basically, as mentioned, now that I have unchecked all my accounts so that none is included if you just click "Sync", no emails at all are being downloaded unless I request them. Which is fine by me, and is what I meant when I said that I can live with it. I should have been more effusive. It's great! I didn't mean there was still a problem. You and the other correspondents have shown me how to get things working as I wanted, and I'm grateful to everyone.

The reason I was still wondering if there's an underlying bug is just that it seems to me that it shouldn't actually be necessary to uncheck all the accounts in this way. If you uncheck "Check for new messages every ..." and you also uncheck "Send and receive messages at startup", I would have thought that this should be enough to tell Windows Live Mail that you don't want messages downloaded at any time unless you request them.

The system seems to be set up to work in pretty much the same way as Outlook Express, and in OE, if you did all the above, messages were not downloaded at all unless requested. I don't see why Windows Live Mail should have changed the rules from that situation. It appears to offer the same control as OE, but apparently doesn't quite live up to it.

But it's really not a big deal. It works fine for me. I just didn't want to duck ouf of this without querying that underlying point.

My System SpecsSystem Spec
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25 May 2010   #12

Windows 7 Home Premium (64-bit) *** Windows XP SP3 (32-bit), OSX 10.6
 
 

Thanks for clarifying, PeterWeb! I'm glad it's now resolved to a reasonable level of satisfaction, and I agree the sync issue is strange considering WLM is OE's successor (by way of WM). Seems as though this is one aspect of mailbox behavior that was simply lost in translation. Even if not, you've given a well-documented case study for future readers to draw upon! I'm going to flag this thread to be marked 'Solved' so such discoveries can take place. Thanks for your diligence in sussing out the matter.

Cheers,

Walker
Windows Outreach Team
My System SpecsSystem Spec
26 May 2010   #13

Windows 7
 
 

Hi Walker

I thought I'd responded to your latest posting yesterday, but my reply seems to have vanished! By way of much shorter repetition, Windows Live Mail is now working correctly, and not downloading any emails unless I call them up. This is because I have unchecked the options to download emails periodically or at startup, and also unchecked "include this account" for all accounts.

I only suggested it still seemed to work in a strange way because when you set up Outlook Express as above, it never downloaded emails unless requested, even if all accounts were still checked to be included when syncing etc. I couldn't see why Live Mail should behave differently. But you might feel it is meant to work like this.

Thanks for your help, anyway.
My System SpecsSystem Spec
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26 May 2010   #14

Windows 7
 
 

Whoops - my reply did get uploaded! Sorry - I seem to be having trouble with my browser not refreshing. But don't worry, I'm not going to get into that! Thanks again, and thanks for your kind comments too.
My System SpecsSystem Spec
26 May 2010   #15

Windows 7 Home Premium (64-bit) *** Windows XP SP3 (32-bit), OSX 10.6
 
 

Haha, yes let's save the browser issues for another thread!

I don't use WLM so I have no experience on which to base an opinion of how it should work, but I can see what you mean. Glad to help out, see you around.

Cheers,

Walker
Windows Outreach Team
My System SpecsSystem Spec
06 Nov 2011   #16

Windows 7 Home Premium
 
 
Download bug still needs fixing

The "fix" arrived at for this problem of unwanted automatic downloads was to uncheck "Include this account in downloads" for each account.

This then requires manual download of each account separately. This might be acceptable if you have one or two accounts, but in my case, for example, I have five accounts in active use, feeding from different websites.

It is not an acceptable fix to open the manual download menu and click on each of 5 accounts, every time I want to read messages. This would require well over 100 click-and-wait actions per day to achieve what should be only one click per session.

This is clearly a bug, so why has it still not been fixed, a year on from the previous discussions?

For anyone who missed the original issue, I use Mailwasher to scan and classify e-mail headers against my black/white lists, its own external lists and any additional filters I set.

I then scan down the green-coloured headers to pick out any spam it has missed, or to mark for deletion anything else I do not currently wish to receive. I can also scan quickly down the red-coloured headers to check that none have been falsely categorised as spam.

Clicking one Wash button deletes all marked mail at the server, then passes control to Windows Live Mail. It should be only one click to download all wanted mail from all 5 accounts.

The bug was causing random unwanted downloads into WLM, before the spam was washed away, thus defeating the whole effort.

PLEASE FIX THIS BUG
My System SpecsSystem Spec
05 Feb 2012   #17

XP Pro 32 bit
 
 

Parhelix is absolutely right. The downloading without permission IS a bug - and it has NOT been fixed. Reading how many folks are upset about this and also about the foolish Sync thing, you'd have thought that Microsoft would have done something by now. They encourage feedback, which is good - but ONLY if they are going to take notice of it, and then act upon it.

Also like Parhelix, I use Mailwasher to view incoming mail and bounce back spam and scams. But WLM beats me and downloads them before I can get to see them. Grr...

Because of very poor vision, and having to view my screen in (mostly) white on a black background, with numbers of things that don't show, or show poorly (like all links which are dark blue on black, and therefore unreadable for me - once again a poor Microsoft job). So I have enough problems to cope with. WLM is the only email program out of about 10 we've looked at/tried that I can use, yet I have to put up with these incredible and frustrating problems.

MICROSOFT, I have to wonder: do you CARE about us, or not?
My System SpecsSystem Spec
05 Feb 2012   #18

XP Pro 32 bit
 
 

Walker,

What does "Windows Outreach Team" mean? Do you have any access in through the triple-locked heavy metal door into the hallowed halls of Microsoft to acquaint the powers that be about the dreadful aspects of Windows Live Mail - which should have been FIXED ages ago, not ignored!

Having started with Microsoft in the days of DOS 3, and later Windows 3, I understand a lot about how Microsoft functions, and along with millions of others feel frustrated at lack of action when it's clearly required! WLM could actually be a pretty classy email client with a number of great features - but what do we have to do to get their attention to fix these ludicrous and appalling problems?

Cheers!
My System SpecsSystem Spec
05 Feb 2012   #19

Windows 8 Pro w/MC 32-bit
 
 

This appears to be a bug in WLM 2011. I'm still using WLM 2009 with my POP3 account checked to "include..." but in the options I've unchecked the two download options (at startup and timed); as a result mail is only downloaded when I hit "sync" ("send and receive"). However I don't keep the program open for long periods of time, so I can't say for sure that it would not auto download if I left it open for several hours.
My System SpecsSystem Spec
06 Feb 2012   #20

XP Pro 32 bit
 
 

Quote   Quote: Originally Posted by roncerr View Post
This appears to be a bug in WLM 2011. I'm still using WLM 2009 with my POP3 account checked to "include..." but in the options I've unchecked the two download options (at startup and timed); as a result mail is only downloaded when I hit "sync" ("send and receive"). However I don't keep the program open for long periods of time, so I can't say for sure that it would not auto download if I left it open for several hours.
It's a bug in 2009 also Roncerr. I'm currently shutting WLM down except when using it to at least stop some of this downloading nonsense. If it's been a bug since 2009, can someone tell me why on earth they haven't fixed it? Just don't care?
My System SpecsSystem Spec
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 Can't stop automatic downloading in Windows Live Mail




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