Windows 7: Internet doesn't work on Win 7 Home Premium

bchangia · 25 May 2010

Hi I have a strange problem.

The system was working fine for 3-4 months and suddenly it started giving me the below problems

Background:

OS > Windows 7 Home Premium
System is connected to internet and its works great on IE8.
Ram - 4GB DDR

Problem:

Internet works only for IE8
All the messengers (Gtalk, Yahoo, MSN, ICQ) says that the system is not connected to Internet.
All the windows inbuilt functions (eg Win Help) says that the system is not connected to Internet.
All the other browsers (Firefox, Chrome, Safari & Opera) says that the system is not connected to Internet.
Antivirus softwares doesn't work. And are not able to do live update.

All the problem list has same reason " System is not connected to Internet "

Somebody please help me!!!

zzz2496 · 25 May 2010

Check for possible malware infection. Next, check your "hosts" file (\Windows\System32\drivers\etc\hosts), the content of that file should only be ONE line (unless you manually put another line there). If that file have extra lines, then there is 90% chance of your computer is infected by some malware. I personally will suggest to unplug the system disk, mount it on another clean computer and scan it over there. Or you might want to try AVG's Live Antivirus CD.

zzz2496

bchangia · 25 May 2010

Hi zzz2496

I checked the host file and have also scanned the harddrive connected on clean system and nothing was found.

My host file is as below;

Quote:

# 102.54.94.97 rhino.acme.com # source server
# 38.25.63.10 x.acme.com # x client host
127.0.0.1 localhost
::1 localhost

I tried removing last line but windows is not allowing my to save the changes on the file.

zzz2496 · 25 May 2010

hosts file looks clean... Hmm...

You can follow my guide how to test your internet connection (it's in my signature), I hope it's not a case of failing NIC...

zzz2496

bchangia · 26 May 2010

Done all is well.... everything looks ok... checked between two computers and compared the settings and its the same....
restored my system to old "restore point" doesn't work

guess need to re-install the system.

Windows 7: Internet doesn't work on Win 7 Home Premium

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