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Windows 7: Duplicated emails

02 Jun 2010   #1

windows 7 professional
 
 
Duplicated emails

Hi
Can someone tell me how to stop my emails coming through twice?

Thanks Anne


My System SpecsSystem Spec
.

02 Jun 2010   #2

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

Welcome

Can you give more information; name of email provider and name of email client?
My System SpecsSystem Spec
02 Jun 2010   #3

Windows 7 x64
 
 

Maybe you need to set it up to remove the e-mails from the server after being received.
My System SpecsSystem Spec
.


02 Jun 2010   #4

Windows 7 Ultimate (32 bit)
 
 

Quote   Quote: Originally Posted by Saltgrass View Post
Maybe you need to set it up to remove the e-mails from the server after being received.
I bet that is the answer. Good one.
My System SpecsSystem Spec
02 Jun 2010   #5

windows 7 professional
 
 

Quote   Quote: Originally Posted by richc46 View Post
Welcome

Can you give more information; name of email provider and name of email client?
I have set it up to remove from provider once received. Thank you
My System SpecsSystem Spec
02 Jun 2010   #6

Windows 7 x64
 
 

OK, how do these duplicate e-mails arrive? During the same sync cycle or later? Do you have two entries for the same account?

Have you imported settings from an earlier install?

The e-mail client you are using might be helpful, as requested earlier.
My System SpecsSystem Spec
02 Jun 2010   #7

Microsoft Community Contributor Award Recipient

Windows 8.1 Pro with Media Center
 
 

Hello Billannem, welcome to the Seven Forums.

I guess you are using Outlook, for this is a not so rare "feature" of it.

The most common reason is when original messages are left to the server. You said this is not true in your case, so let's move to the next.

When Outlook gets mail from the server, it closes the connection after all new items are read, and only then deletes the originals if user has chosen this option. Sometimes it happens, that an external application, firewall etc. causes a short break in connection before it's properly closed. When this happens, Outlook continues after the break to read the messages until the last one, then reads once more those already read before the break.

Conflicting rules are one common explanation. For instance, you have a rule where all items containing the word "Mom" in the sender name or address are moved to a folder "Family", and you have another rule where all items containing the word "Dad" in the message body are moved to that same "Family" folder. In this case, if your mother sends you an email, telling something about your dad, the message is copied (moved) two times to folder "Family" because it fulfills both rules.

Sometimes you have two email aliases pointing to same POP account. An example from my life: my mobile phone operator has a system, where every mobile phone number automatically gets an email address xxx-yyyy-zzzz@operator.de, (xxx-yyyy-zzzz = phone number). The user can then create an alias for that same email account. My Finnish name Kari is not very common here in Germany, so kari@operator.de was free and I took it. Now these two email addresses point to the same POP account; If I set up both accounts in Outlook (pointless, but people often make this mistake), when Outlook gets new mail, it reads every message twice; once for xxx-yyyy-zzzz@operator.de and once for kari@operator.de.

Today more and more people are using smartphones, synchronizing Outlook calendar and messages with phone. When synchronization is ongoing when you receive new mail, it's an almost sure method to get some duplicates.

Maybe this helps you not, however these are the most typical reasons for duplicate emails.

Kari
My System SpecsSystem Spec
02 Jun 2010   #8

Main - Windows 7 Pro SP1 64-Bit; 2nd - Windows Server 2008 R2
 
 

All of the above are good suggestions. One more I'd throw into the mix is to check any email rules you may have. I had a problem a few years back where I accidentally had things sorted by both incoming email address and type, leading to duplicates. For instance, something coming in under my old Adelphia address from SevenForums might have ended up in both the "Adelphia" and "Tech" folders due to competing rules.
My System SpecsSystem Spec
03 Jun 2010   #9

windows 7 professional
 
 
Duplicated emails

Thanks everyone for their help in resolving the problem I had with receiving duplicated emails. The problem has now been resolved.

I found Windows XP alot easier to operate but feel the need to stick with Windows 7 so I can keep up with technology.

I hope that you all that offered suggestions see my thread and thanks again

Billannem
My System SpecsSystem Spec
04 Jun 2010   #10

Microsoft Community Contributor Award Recipient

Windows 8.1 Pro with Media Center
 
 

Could you please tell us what was the issue, and how did you solve it? It could help others in the future.
My System SpecsSystem Spec
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 Duplicated emails




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