| Windows 7: Internet Explorer Problem |
06 Jun 2010
|
#1 | | |
Internet Explorer Problem Windows 7 (64 bit version)
Internet Explorer 8 (32 bit version)
Adobe Flash Player
Internet Explorer 8 (32 bit) often crashes on Windows 7 (64 bit).
However, there is no support for the Adobe Flash Player for the 64 bit version of Internet Explorer.
So while the 64 bit version of Internet Explorer may be more stable on the 64 bit version of Windows 7, videos cannot be watched on IE 64 bit.
Is there a fix for this problem besides using another browser?
Thanks in advance. | My System Specs |
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06 Jun 2010
|
#2 | | Windows 7 Ultimate 64-bit Chicago |

Quote: Originally Posted by schwine Windows 7 (64 bit version)
Internet Explorer 8 (32 bit version)
Adobe Flash Player
Internet Explorer 8 (32 bit) often crashes on Windows 7 (64 bit).
However, there is no support for the Adobe Flash Player for the 64 bit version of Internet Explorer.
So while the 64 bit version of Internet Explorer may be more stable on the 64 bit version of Windows 7, videos cannot be watched on IE 64 bit.
Is there a fix for this problem besides using another browser?
Thanks in advance. "often crashes" can you be more specific? Perhaps upload the crash dump files to us please? | My System Specs | | System Manufacturer/Model Number baarod/MCP OS Windows 7 Ultimate 64-bit CPU Core2 Quad Q6600 @ 3.6GHz 9x400FSB Motherboard Gigabyte G33M-S2H Memory 4GB DDR2 1066 Graphics Card ATI Radeon HD 4670 Sound Card Integrated Azalia Monitor(s) Displays Acer AL1711 Screen Resolution 1280x1024 Keyboard Microsoft Wireless Comfort Keyboard 4000 Mouse Microsoft Wireless Lasr Mouse 5000 PSU 240W TFX Case InWin BT566 Cooling Intel Retail Stock Hard Drives OCZ Vertex SATAII w/ 1.5FW 30,528MB system and apps
Maxtor 6L300R0 PATA 286,188MB page file, data and user profiles Internet Speed 3Mbps Verizon DSL over 802.11g Other Info Hauppauge WinTV PVR II Tuner, Generic $13 SoC Webcam, RT61 WiFi with remote antenna, Media Center Remote and Receiver |
06 Jun 2010
|
#3 | | window's 7 bermuda triangle |
| My System Specs | | OS window's 7 CPU core 2 quad Motherboard gigabyte Memory 2gb corsair Graphics Card ati hd4850 Monitor(s) Displays lg Screen Resolution 1600 X 900 Case power logic Other Info none of the spec above is accurate |
06 Jun 2010
|
#4 | | |
I checked the Internet Explorer section of the Event Viewer and found no logs.
But the error message that occurs when IE8 crashes reads: "Internet Explorer has stopped working."
This error message has happened several times. | My System Specs | | |
06 Jun 2010
|
#5 | | Windows 7 Home Premium 64bit California |
Have you tried uninstalling it then re-install it? | My System Specs | | System Manufacturer/Model Number HP M9077c OS Windows 7 Home Premium 64bit CPU Intel(R)Core(TM)2 quad Q6600@2.4GHz 2.39GHz Motherboard ASUSeK Memory 6GB DDR2 6400 Graphics Card GeForce 8500/512MB Sound Card Realtek High Def Audio Monitor(s) Displays HP w2408 LCD 24" widescreen Screen Resolution 1920x1200 Keyboard MS wireless Inteli Mouse MS wireless Inteli Cooling 6 pack of Bud |
06 Jun 2010
|
#6 | | |
Best advice for someone using IE 8 is install another browser, how about trying out IE 9 preview Internet Explorer 9: Platform Demos | My System Specs | | OS Windows 7 64 bit CPU Intel Core i7 920 overclocked to 4.252Ghz Motherboard ASUSTeK Computer INC. Rampage II Extreme Rev 2 Memory 6GB Graphics Card ATI Radeon HD 5800 Series Display adapter Monitor(s) Displays NEC LCD2690WUXi2 Screen Resolution 26" 1920 x 1200 Mouse Razer Death Adder left handed Case Made by Xclio Hard Drives Intel SSDSA2M080G2GC [Hard drive] (80.03 GB) System drive
Plus several more Internet Speed 50MB Other Info Main Browser is Opera
Favorite software Adobe Lightroom & Photoshop
best plugins Nik software |
06 Jun 2010
|
#7 | | Windows 7 Pro 64 SP1 East Bay Area, CA |

Quote: Originally Posted by schwine I checked the Internet Explorer section of the Event Viewer and found no logs.
But the error message that occurs when IE8 crashes reads: "Internet Explorer has stopped working."
This error message has happened several times.
You could try this tutorial, Internet Explorer - Reset
Or the troubleshooter in control panel. | My System Specs | | Computer type PC/Desktop System Manufacturer/Model Number Compaq sr5410f case OS Windows 7 Pro 64 SP1 CPU AMD X2 4450E @ 2.3 ghz Motherboard Biostar MCP6P M2+ Memory 4.0 g Graphics Card Nvidia GeForce 9600 GT , 512mb Sound Card onboard Monitor(s) Displays auria eq2367 Screen Resolution 1920 x 1080 Keyboard logitech wave cordless Mouse logitech LX8 cordless laser mouse PSU 250 watts Case Compaq Cooling couple fans Hard Drives 1 tb Hitachi HDT721010SLA scsi, 500 gb external Internet Speed comcast hi speed 19 dn 8 up Antivirus Microsoft Security Essentials Browser IE10 Other Info Laptop specs: HP g7-1365dx /
CPU: AMD A6-3420M APU with Radeon(tm) HD Graphics /
RAM: Crucial 8Gb (2x4Gb) /
SSD: Crucial M4-CT128M4SSD2 ATA Device/ FW 000F /
GFX: AMD Radeon HD 6520G /
OS: Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1 |
06 Jun 2010
|
#8 | | Windows 7 Ultimate 64-bit Chicago |

Quote: Originally Posted by schwine I checked the Internet Explorer section of the Event Viewer and found no logs.
But the error message that occurs when IE8 crashes reads: "Internet Explorer has stopped working."
This error message has happened several times. It should then offer to send information about the crash to Microsoft. At the bottom of that dialog there should be a link to view what's going to be sent. Click that and post the results here. We have the same tools Microsoft does (for the most part) for decoding the root cause of your crash and I can guarantee you we're a lot faster! | My System Specs | | System Manufacturer/Model Number baarod/MCP OS Windows 7 Ultimate 64-bit CPU Core2 Quad Q6600 @ 3.6GHz 9x400FSB Motherboard Gigabyte G33M-S2H Memory 4GB DDR2 1066 Graphics Card ATI Radeon HD 4670 Sound Card Integrated Azalia Monitor(s) Displays Acer AL1711 Screen Resolution 1280x1024 Keyboard Microsoft Wireless Comfort Keyboard 4000 Mouse Microsoft Wireless Lasr Mouse 5000 PSU 240W TFX Case InWin BT566 Cooling Intel Retail Stock Hard Drives OCZ Vertex SATAII w/ 1.5FW 30,528MB system and apps
Maxtor 6L300R0 PATA 286,188MB page file, data and user profiles Internet Speed 3Mbps Verizon DSL over 802.11g Other Info Hauppauge WinTV PVR II Tuner, Generic $13 SoC Webcam, RT61 WiFi with remote antenna, Media Center Remote and Receiver |
07 Jun 2010
|
#9 | | |
Re: At the bottom of that dialog there should be a link
I didn't find a link after re-setting IE8, but I'm working on another idea.
In the Start menu under All Programs there are two links for IE8 (when you first install Windows 7), one for 32 bit and one for 64 bit. I've moved the link for 32 bit to another location, and this separation may solve the problem. I haven't had any error messages just yet since doing this, so I'll monitor IE8 to see if that does anything. Having reset IE8 can't hurt either.
If these measures haven't solved the problem, I'll post again, otherwise consider this thread question solved. | My System Specs | | |
07 Jun 2010
|
#10 | | Windows 7 Ultimate 64-bit Chicago |

Quote: Originally Posted by schwine Re: At the bottom of that dialog there should be a link
I didn't find a link after re-setting IE8, but I'm working on another idea.
In the Start menu under All Programs there are two links for IE8 (when you first install Windows 7), one for 32 bit and one for 64 bit. I've moved the link for 32 bit to another location, and this separation may solve the problem. I haven't had any error messages just yet since doing this, so I'll monitor IE8 to see if that does anything. Having reset IE8 can't hurt either.
If these measures haven't solved the problem, I'll post again, otherwise consider this thread question solved. You've simply eliminated a 32-bit Internet Explorer add-on that was causing the crash by using the 64-bit version. Note that you will not be able to use Flash with that. | My System Specs | | System Manufacturer/Model Number baarod/MCP OS Windows 7 Ultimate 64-bit CPU Core2 Quad Q6600 @ 3.6GHz 9x400FSB Motherboard Gigabyte G33M-S2H Memory 4GB DDR2 1066 Graphics Card ATI Radeon HD 4670 Sound Card Integrated Azalia Monitor(s) Displays Acer AL1711 Screen Resolution 1280x1024 Keyboard Microsoft Wireless Comfort Keyboard 4000 Mouse Microsoft Wireless Lasr Mouse 5000 PSU 240W TFX Case InWin BT566 Cooling Intel Retail Stock Hard Drives OCZ Vertex SATAII w/ 1.5FW 30,528MB system and apps
Maxtor 6L300R0 PATA 286,188MB page file, data and user profiles Internet Speed 3Mbps Verizon DSL over 802.11g Other Info Hauppauge WinTV PVR II Tuner, Generic $13 SoC Webcam, RT61 WiFi with remote antenna, Media Center Remote and Receiver Internet Explorer Problem problems? All times are GMT -5. The time now is 05:42 PM. | |