Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Desktop stops responding.


12 Jun 2010   #1

Windows 7 Professional x64
 
 
Desktop stops responding.

When I close Internet Explorer 8(32bit) on Windows 7 x64, the desktop stops responding, I can't right-click, or none of the icons respond to clicking. The task bar still works ok. No error message appears. I have to log off and on again to get the desktop working normal again.

Any clues as to why this might be happening?


My System SpecsSystem Spec
.

12 Jun 2010   #2

Windows 7 Enterprise 64-bit
 
 

It could be one of many things. Here's one:

Internet Explorer 8 crashes, hangs or restarts while opening or closing tabs

The other thing you can try is uninstalling Internet Explorer 8 and reinstalling it (can be done on 7 as opposed to previous versions of Windows).

Also, scan your system with either Malwarebytes' Anti-Malware or SUPER Antispyware.
My System SpecsSystem Spec
14 Jun 2010   #3

Windows 7 Professional x64
 
 

I have discovered that the problem is caused by the Adobe PDF Link Helper add-in. When I disable this Add-in using Mnage Add-ins in IE8 the problem goes away and all works normally. The Version of this Add-in is 9.3.2.163. Where do I find any updates to this add-in?
My System SpecsSystem Spec
.


Reply

 Desktop stops responding.




Thread Tools



Similar help and support threads for2: Desktop stops responding.
Thread Forum
Outlook 2010 stops and says it needs to reboot or stops responding Browsers & Mail
PC stops responding, no BSOD BSOD Help and Support
desktop stops responding after login General Discussion
IE stops responding - Help Browsers & Mail
IE8 Stops responding/working Browsers & Mail
WMC stops responding Media Center
MS FSX installer stops responding Gaming

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 01:13 PM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33