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Windows 7: IE8 Stop working in Windows 7

17 Jun 2010   #1
Nguyen35

Microsoft Windows*7 Édition Familiale Premium 64 bits 7601 Multiprocessor Free Service Pack 1
 
 
IE8 Stop working in Windows 7

Hello Everyone,

I need your help to solve a problem I have with Windows 7 and IE8.
I am using Windows 7 on my Fujitsu-Siemens laptop.
I have Firefox 3.6.3 as default Browser.
However I was able to run IE whenever I wanted by clicking on the IE Icon in start menu.
I also could run Browser Choice to change between IE and Firefox back and forth.
Now when I run IE it cannot start. More exactly it start then stop immediately without accessing any page. (My connection is good, Firefox run without a problem.)
Also when I try to run Browser Choice, it doesn't start at all.
I've tried to download the latest version of IE (with Firefox) but it would not let me download it, saying that IE8 is included in W7.
I do not find anyway to un-install IE.
The only option is to disable IE, but there is a warning that by disabling it, some other functionality of W7 could be affected, that's why I haven't do it yet.
Could anyone help me with this issue please?
I've uploaded the error messages. Hope that they are visible from you.Name:  Internet Explorer crashes.jpg
Views: 11
Size:  150.2 KB

Problem signature Internet Explorer crash.doc




My System SpecsSystem Spec
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17 Jun 2010   #2
ttran

Microsoft Window 7 Professional 32 bit
 
 

When did this happend? do you have system restore point that enable you to backup system before that happend?
My System SpecsSystem Spec
17 Jun 2010   #3
Bill2

Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86
 
 

1) Try starting IE8 in "no add-ons" mode.

Click on Start > All Programs > Accessories > System Tools > Internet Explorer (No Add-ons) and see if you still encounter this issue. If you do not, start IE normally again and disable all plug-ins. Enable each plug-in—one by one—after browsing for some time with each plug-in. This way you can isolate the plug-in causing the problem. Click on the Disable or Remove button after selecting the plug-in in the Manage Add-ons window to fix the problem.

2) Try resetting IE8:

Open Internet Explorer.
Click Tools, and then click Internet Options.
Click the Advanced tab.
Under Reset Internet Explorer Settings, click Reset.
My System SpecsSystem Spec
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17 Jun 2010   #4
ttran

Microsoft Window 7 Professional 32 bit
 
 

Quote:
1) Try starting IE8 in "no add-ons" mode.

Click on Start > All Programs > Accessories > System Tools > Internet Explorer (No Add-ons) and see if you still encounter this issue. If you do not, start IE normally again and disable all plug-ins. Enable each plug-in—one by one—after browsing for some time with each plug-in. This way you can isolate the plug-in causing the problem. Click on the Disable or Remove button after selecting the plug-in in the Manage Add-ons window to fix the problem.

2) Try resetting IE8:

Open Internet Explorer.
Click Tools, and then click Internet Options.
Click the Advanced tab.
Under Reset Internet Explorer Settings, click Reset.
i thought about that too, usually good solution to solve any problem related to "stop working" of IE. just because he said that IE stopped imidiately before he could access any web pages<---??
My System SpecsSystem Spec
17 Jun 2010   #5
Bill2

Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86
 
 

1) If Nguyen cant try out those steps at all, he should run an sfc /scannow to repair damaged system files.

SFC /SCANNOW Command - System File Checker

Run it at least 3-4 times, because sfc cant repair everything in one go.

2) Boot into safe mode, maybe with networking and see how IE behaves. If it works fine, its a 3rd party driver problem.

Let us know.
My System SpecsSystem Spec
17 Jun 2010   #6
usasma
Microsoft MVP

 
 

Go to Start
Type "C:\Program Files (x86)\Internet Explorer\iexplore -extoff" and press Enter
Does IE open for you then?
If so, there's an issue with one (or more) of your Add-ons and they'll have to be uninstalled.
This is the 32 bit version of IE (and is the one that plays Flash).

Go to Start
Type "C:\Program Files\Internet Explorer\iexplore -extoff" and press Enter
Does IE open for you then?
This is the 64 bit version of IE and may/may not be an issue for you - depending on which version of IE that you've been using (it does not play Flash)
My System SpecsSystem Spec
18 Jun 2010   #7
Nguyen35

Microsoft Windows*7 Édition Familiale Premium 64 bits 7601 Multiprocessor Free Service Pack 1
 
 
IE8 Stop working

Thank you all.

Running IE - no add-on works. (From Start all Programs etc...)
I have now to determine which one is responsible, and I will also run the SFC too.
Thanks a lot folks.
My System SpecsSystem Spec
18 Jun 2010   #8
Nguyen35

Microsoft Windows*7 Édition Familiale Premium 64 bits 7601 Multiprocessor Free Service Pack 1
 
 
IE8 Stop working

Hi all,

Just to let you know that I have identified the culprit.
It's on the attached picture.-ie8-fails-open-culprit.jpg


My System SpecsSystem Spec
18 Jun 2010   #9
usasma
Microsoft MVP

 
 

MyWebSearch is also classified as "Spyware" by a number of different antivirus/antispyware applications.
Try some of these free, online scans: Malware (read the details at the link)
AFAIK - the Panda scan is no longer offering free removals.
My System SpecsSystem Spec
18 Jun 2010   #10
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

Malwarebytes' Anti-Malware will remove it ... |MG| Malwarebytes Anti-Malware 1.46 Download

** * When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
My System SpecsSystem Spec
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 IE8 Stop working in Windows 7




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