Windows 7 - Windows LIve Mail in Win7

I am very frustrated & don't know where to go to get help.

I have a full case computer w/Windows 7 64 bit-Home Premium. Intel I5 CPU & 4 GB mem.

I downloaded the Beta Windows Live Email. My friends are sending me Emails with .jpg files attached, but I don't receive them. I go to a computer with XP & Outlook Express & the Email with the .jpg files download OK.

Other Emails are OK!

The Live Mail forum is not live!

Please somone point me to a place to get help. I have looked everywhere.

Welcome

I am usually to help posters with Windows Live questions, but this is the exception. I pose this question, is it possible you are having the problem because it is beta? Beta is released, so it could be tested, and any problems corrected on the final release.

Have you tried looking in the security settings to see if there's a setting that you have to tick or untick to allow attachments or photo's.?

I don't have the beta version so don't know if the settings are different or not.

I realize it is a Beta version, but there must be a fix somewhere.

I can receive an Email with one picture attached, but no more than that.

I received one error that said the download was too large but why doesn't it say that on XP & Outlook Express?

I want forget I ever heard of Windows Live & go back to Outlok Express that I knew & trusted but I am afraid of losing everything.

I have always been a Beta tester but never had a situation like this.

I sent an Email to my laptop using Windows Live Mail (WLM). What I received was an Email with the pictures in a Viewer. I think the actual pictures are on a server somewhere.

Thanx Everyone!
Tully

Depending on which option you choose for creating the email, it can be sent as a normal email client or a web based email client. In your case it's been sent as a Photo e-mail. Whether you were signed in to WinLive or not is another matter.

The following image shows the main page of Windows Live Mail with the drop down menu shown in the left panel of the window, and Options clicked in the drop down menu.






1. Open WinLiveMail --> click: Top left tab --> In drop down menu click: Options --> Mail --> Connections tab.

2. Under the sub-heading "Connecting to Windows Live Services" click: Stop signing in. This means WLM will now act as a normal email client, and you will not be auto-signed-in to Windows Live web site when you open WinLiveMail.

3. As suggesed by Archer, check your security settings as follows: Open WinLiveMail --> click: Top left tab --> In drop down menu click: Options --> Safety options --> Security tab -->

Dot: Internet zone less secure but more functional.

Untick: Do not allow attachments to be saved or opened that could potentially be a virus.

If you don't untick the 2nd one you will never get any attachments saved.

Creating a new email:

To create a new email with photos, there are three ways you can do it. When you view the main window of WLM in the left side of the Ribbon it shows an icon button for: e-Mail message or Photo e-mail. The first method, e-Mail message, has only one mode in which to send the email. The 2nd method, Photo e-mail, has two different modes in which to send the email.

Photo e-mail: This type of email can be sent Signed in, or Not signed in, to WinLive.

Option A) Signed in.

When you click Photo e-mail, it will open a new email with a prompt asking if you want to sign in to Windows Live. After signing in, your email will be sent as a web based email. This means WinLive uploads your photos to it's web site, edits them to high resolution, and downloads them to your recipient.

All your ISP sends is thumbnails to save upload/download size limitations from you ISP. And all the recipient gets are thumbnails until they download the high resolution photos from the WinLive web site. They are downloaded and saved as follows:

Go to: Taskbar --> click: Left hand button --> In drop down menu click: Save --> Save Attachments --> Highlight the photos you want saved --> Browse to the destination folder --> Save.

The purpose is to allow large quantities of photos to be sent which would otherwise be too big for your ISP, especially once they're edited to high resolution. It means your recipient only downloads the photos of their choice, not every photo you send them, aside from the small thumbnails. Once again this is to save donwload size for the recipient, especially since photos are now high resolution.

Option B) Not signed in.

Click: Photo e-mail, but at the prompt to sign in to WinLive, click: Cancel. You are not connected to the web site of WinLive; and your email will be sent as a normal email client. Now proceed as per option (A) above. Although the recipient will still see a Slide Show presentation, the photos are downloaded onto their hard drive and can be saved as in option (A) above.

Go to: Taskbar --> click: Left hand button --> In drop down menu click: Save --> Save Attachments --> Highlight the photos you want saved --> Browse to the destination folder --> Save.

e-Mail message: This opens as a normal email, and there is no prompt to sign in to WinLive.

Add your photos by clicking the Paper Clip button labelled Attach File in the top middle of the Ribbon with all the command buttons. Just add your photos as a normal attachment.

I've done several posts on WinLiveMail in the tutorial: How to Reinstate Windows Mail in Winodows 7 found here. In response to my complaints to Microsoft Australia re problems in WLM they asked me to review WLM Wave 4 Beta when it came out, hence the various posts re WLM in that tutorial. These are a few others that might help here and here. The post in the 2nd link was done in the version just prior to Wave 4 being released, however, the main commands are the same.

Cheers PB

That is not a problem with the Beta but with WLM's confusing definintion of "Photo email". Photo email means "store the full picture on MS server and send the recipient thumbnail(s)." Don't choose Photo email if you want to send the picture directly to the recioient. Just remember that Photo email means just the opposite...i.e. you are NOT sending the photo by email!