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Windows 7: Windows Live Mail issue

28 Jun 2010   #1

Windows 7
 
 
Windows Live Mail issue

I am running Windows 7 and using Windows Live for email. I am connected wireless and my other computer is running XP and using OE for email. I receive all emails using OE but don't receive them all in Windows Live. Is this an ISP issue or ?? Thanks.

My System SpecsSystem Spec
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28 Jun 2010   #2

 
 

Quote   Quote: Originally Posted by Nanny C View Post
I am running Windows 7 and using Windows Live for email. I am connected wireless and my other computer is running XP and using OE for email. I receive all emails using OE but don't receive them all in Windows Live. Is this an ISP issue or ?? Thanks.
Hello Nanny C, and welcome to Windows Seven Forums!

OE has a setting in its options that allow you to choose whether to delete an email from a "server" right after it has been received by OE, or wait a set number of days, or even wait until you have deleted the email from OE. It is possible then for OE to get the email and delete it before Live Mail gets a chance. So it would not appear in Live Mail. You might check this out in your settings?

Cheers!
Robert
My System SpecsSystem Spec
28 Jun 2010   #3

Win7 Ultimate 64bit Retail
 
 

Quote   Quote: Originally Posted by Nanny C View Post
I am running Windows 7 and using Windows Live for email. I am connected wireless and my other computer is running XP and using OE for email. I receive all emails using OE but don't receive them all in Windows Live. Is this an ISP issue or ?? Thanks.
The title of your post referred to issues with Windows Live Mail but you refer to Windows Live in the text. Am I correct in assuming you have downloaded Windows Live Mail as a separate entity or is it part of the total Windows Live package? In other words, do you need to sign on to Windows Live to get your mail?

In WinLiveMail there is an option to open the program without signing on to Windows Live. If this is selected it acts like a normal email client and not a web based email client. If sign on is activated, the option is given to auto sign on, or a prompt shown asking whether you wish to sign on or not when you open WLM.

I'm running XP Pro, Vista Ult and 64bit Windows 7 Ult, all on the same hard drive. I am using OE in XP; Windows Mail in Vista; and Windows Live Mail, Wave 4, Beta in Windows 7. I have email accounts with my ISP and Yahoo Mail, and have the same 3 email addresses on all 3 operating systems. I also have a back room PC with XP Home and Windows 7 32bit also using all three email accounts.

I have not experienced the problem you mentioned, and wondered how you know you are not receiving all the emails in WLM unless they were all transmitted from the same source at the same time. Have you checked the time of transmission for each one?

Even if they are all sent at the same time, and even from the same PC, if they're sent by different servers they could arrive at different times. Which means you could download some on WLM, but not all. Then if you opened OE a little later you might receive the rest of them there, and not in WLM... or vice versa with some being received in OE but not all, and WLM receiving the others later on due to a time delay.

As a test I've sent 4 emails simultaneously from the same operating system back to the same operating system, using both my ISP and Yahoo to transmit them. They went from:

ISP --> ISP & Yahoo.

Yahoo --> Yahoo & ISP

Some of them came through immediately, but others took a long time. In fact one from Yahoo took half a day to get back. I thought it had gone astray and forgot about it, but it lobbed up the next day. And that type of time delay happened in both OE and WinLiveMail.

If I had opened OE in WinXP in the interim, it could well have been received there, and appeared to be unrecievable by WLM when in fact it was only delayed.

Also as mentioned by iseeuu, once an email has left the server web site, and been recieved by one of the accounts, it cannot then be viewed in any other accounts on that PC, or any other PCs. I've donwloaded stuff on OE in my back room PC, and then tried to view it in my received mail in OE on my other PC, using the same mail account, but no go.

I guess the only way to know definitively would be to send a batch of emails simultaneously from the same source, and allow a full day for all to download onto one PC with the other turned off. Then repeat the process with the dormant one turned on, and the other turned off.

Hope this hasn't muddied the waters for you but just trying to look at it from all angles. Without knowing what servers or accounts you've got set up on each PC it's hard to know exactly where you're coming from. OE for example will handle HotMail accounts, but Windows Mail won't.
My System SpecsSystem Spec
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28 Jun 2010   #4

Windows 7
 
 

Thanks. I am running Windows Live Mail. The same email account is being used by OE and WLM. It is a Sympatico account. I just now opened WLM and received 1 new email. I went to my other computer(XP) and opened OE and had 3 new emails....I sent an email to myself using WLM and received it immediately. Guess I will check with my ISP.
My System SpecsSystem Spec
29 Jun 2010   #5

Win7 Ultimate 64bit Retail
 
 

Quote   Quote: Originally Posted by Nanny C View Post
Thanks. I am running Windows Live Mail. The same email account is being used by OE and WLM. It is a Sympatico account. I just now opened WLM and received 1 new email. I went to my other computer(XP) and opened OE and had 3 new emails....I sent an email to myself using WLM and received it immediately. Guess I will check with my ISP.
That's a valid test alright. Hard to know what's going on there. Do you know the servers of the emails that didn't get through, and whether they were all the same server?

After I wrote that reply to you I recalled a scenario where a friend of mine was using Hotmail and my emails from Windows Mail on both Vista and Windows 7 would not get through. I tried sending the same email using OE on XP and it went through immediately. Then it stopped receiving them from XP, went back to receiving them from XP, and finally they started getting through from WinMail in dribs and drabs. Very strange. We tried all sorts of work arounds, including checking security settings, any SPAM filter settings, Firewall settings, etc. We never really got to the bottom of it.

Just to cover all bases, are you using SPAM filters on either or on both PCs? Do you have the same Firewall and settings on both?

Did you try turning off OE PC, and sending a test email to yourself from WinLiveMail, but shutting down WLM PC before it has time to receive it. Then start the OE PC and check it went through to OE. Then reverse the process from OE to WLM, making sure the OE PC is off after you've sent the test email.

I think what you've suggested re contacting you ISP is what I'd be doing.

Sorry can't be of anymore help. Hope you get it sorted.

Cheers PB
My System SpecsSystem Spec
29 Jun 2010   #6

Windows 8 Pro w/MC 32-bit
 
 

Quote   Quote: Originally Posted by Nanny C View Post
I am running Windows 7 and using Windows Live for email. I am connected wireless and my other computer is running XP and using OE for email. I receive all emails using OE but don't receive them all in Windows Live. Is this an ISP issue or ?? Thanks.
If you want to receive them all in both programs, keep in mind that the default action is to download and delete from server in both OE and WLM. In other words, if you don't change the defaults, they will be fighting for your mail unless you're refering to IMAP accounts or you change the POP3 account setup option to "leave mail on server".
My System SpecsSystem Spec
02 Jul 2010   #7

Win7 Pro-64 Bit
 
 

Quote   Quote: Originally Posted by roncerr View Post
Quote   Quote: Originally Posted by Nanny C View Post
I am running Windows 7 and using Windows Live for email. I am connected wireless and my other computer is running XP and using OE for email. I receive all emails using OE but don't receive them all in Windows Live. Is this an ISP issue or ?? Thanks.
If you want to receive them all in both programs, keep in mind that the default action is to download and delete from server in both OE and WLM. In other words, if you don't change the defaults, they will be fighting for your mail unless you're refering to IMAP accounts or you change the POP3 account setup option to "leave mail on server".
roncerr
I beg to differ OE default action is to download and delete messages from server. WLM default action is to download and leave messages on server.

Bright Blessings
My System SpecsSystem Spec
03 Jul 2010   #8

Windows 8 Pro w/MC 32-bit
 
 

I'd have to start over to see the default. Still the main purpose of IMAP is to leave messages on server until you "delete" and "purge" them. The main purpose of POP3 accounts is to download them and save them on your computer. In any case the purpose of my comment is to make sure that Nanny C was not trying to download and delete with both computers.
My System SpecsSystem Spec
03 Jul 2010   #9

Win7 Pro-64 Bit
 
 

Quote   Quote: Originally Posted by roncerr View Post
I'd have to start over to see the default. Still the main purpose of IMAP is to leave messages on server until you "delete" and "purge" them. The main purpose of POP3 accounts is to download them and save them on your computer. In any case the purpose of my comment is to make sure that Nanny C was not trying to download and delete with both computers.
Roncerr
I was'nt having a dig at you and yes your right. I only threw in my 2 bobs worth so Nanny C would/could make any changes in relation to default actions in her mail programmes.

Have a nice day
Bright Blessings
My System SpecsSystem Spec
04 Jul 2010   #10

Windows 7
 
 

Hello all: Thanks for the replies to my inquiry. I've decided, at least for now, to delete OE and only use WLM. I'll see how this goes. Many thanks again.
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