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Windows 7: odd flash player issue

07 Jul 2010   #1
nater69

Windows7
 
 
odd flash player issue

Hello all, I've looked at quite a few of the Flash Player posts, but none seem to help. I have a 1-month old Dell Zino with Windows 7. My son and daughter both have user accounts on it. Both accounts have administrator rights that seem to be identical (I think that's going to be the key somehow).

In my son's account, he can open the Chrome browser, go to Facebook, click on the video button, and the webcam will activate and he can record video to send to friends.

In my daughter's account, she opens the Chrome browser, goes to Facebook, clicks on the video button, and she gets a blank box that states that Adobe Flash Player's privacy settings won't allow it. However, the little Flash Player window that gives this message won't allow you to click anywhere on it.

I've gone to Adobe and used the settings tool to make sure that the Flash Player's settings allow Facebook. I've looked in the Control Panel > Programs, and both my daughter's and son's accounts show Flash Player 10.1 is installed. I even uninstalled it and reinstalled it with the same result-- works on my son's user account but not my daughter's. And in both user accounts, I get the same results in IE8 as well as Firefox.

Which leads me back to the user accounts. Both accounts state they have Administrator rights, and my daughter's is even the original account (my son's was added manually by me). Any thoughts out there as to what I might look for (and where) with the user accounts to compare and see what's different?

Thanks!


My System SpecsSystem Spec
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08 Jul 2010   #2
roncerr

Windows 8 Pro w/MC 32-bit
 
 

Is the "Network and Sharing" center set the same? (Since you mentioned "recording", a bad thing from the industry's point of view.)
Here is a link to Adobe's version page: Adobe - Flash Player which contains other links for support. See the comment about privacy "Note that it is the person or company that has created the application you are using that is requesting such access, not Adobe". Perhaps the Facebook settings are different.
My System SpecsSystem Spec
08 Jul 2010   #3
severedsolo

Windows 7 Ultimate X64 SP1
 
 

Try going here on your daughters account: Adobe - Flash Player : Settings Manager - Global Privacy Settings Panel click "global privacy options" (first tab) and set it to "always ask"
My System SpecsSystem Spec
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08 Jul 2010   #4
nater69

Windows7
 
 

Thanks severedsolo and roncerr. I'll take a look at their Facebook settings. I've already been to the Global Privacy Settings Panel, and set it to 'always ask.' And while it does ask and shows the graphic where you can 'allow,' it won't actually allow me to click on anything in the graphic.

I'll post again after I've cross-checked the two Facebook settings...
My System SpecsSystem Spec
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 odd flash player issue




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