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Windows 7: IE8 crashed for other users than myself

10 Jul 2010   #1
stevendr

Windows7 Home Premium 64 bit
 
 
IE8 crashed for other users than myself

When I am logged in and use IE8 everything works like a charm.
But when my girlfriend logs in, IE8 crashes immediatly after starting it.

Any ideas?


My System SpecsSystem Spec
.
10 Jul 2010   #2
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Try this in her account

Internet Explorer - Reset

tools>internet options>advanced>reset
That will remove the addons and potential problem

Does not work? At least for a test try Chrome or Firefox or whatever.
My System SpecsSystem Spec
11 Jul 2010   #3
stevendr

Windows7 Home Premium 64 bit
 
 

Quote   Quote: Originally Posted by richc46 View Post
Try this in her account

Internet Explorer - Reset

tools>internet options>advanced>reset
That will remove the addons and potential problem

Does not work? At least for a test try Chrome or Firefox or whatever.
I can't get to the tools menu. As soon as IE8 starts, the dialog appears that it has
stopped working.
My System SpecsSystem Spec
.

11 Jul 2010   #4
roncerr

Windows 8 Pro w/MC 32-bit
 
 

Start Menu/Accessories/System Tools/Internet Explorer (No Add-ons). Then, if that opens it OK you can do the reset.
My System SpecsSystem Spec
11 Jul 2010   #5
stevendr

Windows7 Home Premium 64 bit
 
 

Quote   Quote: Originally Posted by roncerr View Post
Start Menu/Accessories/System Tools/Internet Explorer (No Add-ons). Then, if that opens it OK you can do the reset.
That solved it. Thanks for the fast responses!
My System SpecsSystem Spec
Reply

 IE8 crashed for other users than myself




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