Quote: Originally Posted by roncerr
Are you using Windows Live Hotmail or Windows Live Mail?
Well, that is not clear to me what the difference is.
Microsoft Hotmail does not seem to have much of a support. Yes, I heard what people stated: You get what you pay for - and if it's free - you don't get much of support.
With me, the option of creating a new folder disappeared.
I did use the online support. Send them a question. I did get an email response from MS Hotmail - and it was a standard response - "Just click on New Folder" or some such wording. Except THAT is my problem. I do not have that link in my Live Hotmail account. Many others on this board had already stated this to me. And thanks.
With this original post here, the user is 'missing' some emails.
I have given up on Window Live Hotmail - or whatever it is called. I have opened a gmail email account with the same user name and will switch to that email account for all my future emails.
Presently, I will attempt to place all my folders and emails for the Hotmail account onto a cd disk or flash drive - then use my gmail account. I will continue to keep my hotmail account by using it once per month. But I am done with Hotmail - whatever version I have.
And again, thanks to all that attempted to help me find my missing option of creating a New Folder.