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Windows 7: BSOD new graphics card?


09 Aug 2011   #1
meshmeister

windows 7 ultimate x64
 
 
BSOD new graphics card?

hey everyone, i keep getting blue screen and have tryed loads of things and have no idea how to fix it. another user on here said that it was the graphics card crashing so i have done the following
  • completely removed graphics drivers with driver sweep and installed latest versions.
  • run a stress test with heaven d10 benchmark and it crashed within 30 secs each time.
i have also been told it could be the power supply which i thought before, so i replaced the original 500w with a new 650w around 3 weeks ago. any idea what i need to do now? i have uploaded the nessassary files.


My System SpecsSystem Spec
.

09 Aug 2011   #2
Maguscreed

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

Yeah, you are getting a video TDR problem.
Given you've already taken the appropriate steps with the power supply and the driver.
I'm going to have to side with the card being the source of the issue here.
The only thing I can think to try software side, is running driver sweeper (the latest version it's no longer supported on guru3d.)
Phyxion.net - Driver Sweeper

and install the previous version of the nvidia driver. As the software debug does show that the nvidia kernel is what's crashing.
This could of course just be because it's sending instructions to the card and getting the wrong answers too.


Code:
Probably caused by : nvlddmkm.sys ( nvlddmkm+e1140 )

Followup: MachineOwner
---------

2: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: fffffa8009f9b4e0, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff88008156140, The pointer into responsible device driver module (e.g. owner tag).
Arg3: 0000000000000000, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000000000002, Optional internal context dependent data.

Debugging Details:
------------------


FAULTING_IP: 
nvlddmkm+e1140
fffff880`08156140 803d51b4970000  cmp     byte ptr [nvlddmkm+0xa5c598 (fffff880`08ad1598)],0

DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT

CUSTOMER_CRASH_COUNT:  1

BUGCHECK_STR:  0x116

PROCESS_NAME:  System

CURRENT_IRQL:  0

STACK_TEXT:  
fffff880`045f0988 fffff880`06ecc000 : 00000000`00000116 fffffa80`09f9b4e0 fffff880`08156140 00000000`00000000 : nt!KeBugCheckEx
fffff880`045f0990 fffff880`06ecbd0a : fffff880`08156140 fffffa80`09f9b4e0 fffffa80`09d36d50 fffffa80`09d2a010 : dxgkrnl!TdrBugcheckOnTimeout+0xec
fffff880`045f09d0 fffff880`08b52f07 : fffffa80`09f9b4e0 00000000`00000000 fffffa80`09d36d50 fffffa80`09d2a010 : dxgkrnl!TdrIsRecoveryRequired+0x1a2
fffff880`045f0a00 fffff880`08b7cb75 : 00000000`ffffffff 00000000`00018e91 00000000`00000000 00000000`00000002 : dxgmms1!VidSchiReportHwHang+0x40b
fffff880`045f0ae0 fffff880`08b7b2bb : 00000000`00000102 00000000`00000000 00000000`00018e91 00000000`00000000 : dxgmms1!VidSchiCheckHwProgress+0x71
fffff880`045f0b10 fffff880`08b4e2c6 : ffffffff`ff676980 fffffa80`09d2a010 00000000`00000000 00000000`00000000 : dxgmms1!VidSchiWaitForSchedulerEvents+0x1fb
fffff880`045f0bb0 fffff880`08b7ae7a : 00000000`00000000 fffffa80`06eb1010 00000000`00000080 fffffa80`09d2a010 : dxgmms1!VidSchiScheduleCommandToRun+0x1da
fffff880`045f0cc0 fffff800`02d68bc6 : 00000000`fffffc32 fffffa80`09b21b60 fffffa80`06712040 fffffa80`09b21b60 : dxgmms1!VidSchiWorkerThread+0xba
fffff880`045f0d00 fffff800`02aa3bc6 : fffff800`02c3fe80 fffffa80`09b21b60 fffff800`02c4dc40 fffff880`01418bf0 : nt!PspSystemThreadStartup+0x5a
fffff880`045f0d40 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x16


STACK_COMMAND:  .bugcheck ; kb

FOLLOWUP_IP: 
nvlddmkm+e1140
fffff880`08156140 803d51b4970000  cmp     byte ptr [nvlddmkm+0xa5c598 (fffff880`08ad1598)],0

SYMBOL_NAME:  nvlddmkm+e1140

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nvlddmkm

IMAGE_NAME:  nvlddmkm.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4a5ce19c

FAILURE_BUCKET_ID:  X64_0x116_IMAGE_nvlddmkm.sys

BUCKET_ID:  X64_0x116_IMAGE_nvlddmkm.sys

Followup: MachineOwner
---------
My System SpecsSystem Spec
11 Aug 2011   #3
meshmeister

windows 7 ultimate x64
 
 

okay thanks for your help, but no luck lol any idea of what graphics card i should replace it with, needs to be same fitment so i dnt have to change my motherboard and that, prefferably equal too or better than my 9800gt 1gb
My System SpecsSystem Spec
.


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 BSOD new graphics card?




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